The staff were poorly trained and not interested (reception), we were woken up on the Sunday morning by a group of staff banging and drilling to get into a room where the customer had apparently locked themselves in. This was a 7.20 in the morning and went
On for over an hour, there was no apology or even acknowledgement from the hotel. Only paper cups available, no kettle until asked for. This compares poorly with many other doubletree I have stayed at. However cleaning staff, bar staff and the gym were very good. Shower and toiletries were good.
Electric car charging station