Hotely blízko Penang Hill Railway

Twas a great experience during our holiday on 31aug -1 sep at GSR. We are very pleasing and super grateful for mega warm service being attended by all staffs. Checkin handle very smooth even during school holidays, and serve with ice cream. We are also very satisfied with marvelous buffet dinner by Chefs. The environments so peaceful and the amenities. Hopefully to come again next trip. Thanks Shangri-la Golden Sands Resort

A random weekend escape I never knew I needed. Polite and friendly staff. Room is well prepared and clean. The most comfortable bed i would say?? Overall experience; great!

The location is right across from Komtar, which is very convenient. It's a 10-minute walk to the night market and the old town. The room facilities are complete, though they show a bit of wear and tear. Also, the pathway between the first-floor lobby and the rooms intersects with the driveway, so you need the staff to guide you on how to get there (if you call a Grab, the drivers all know to drive in and make a loop, so you can wait for the car at the lobby entrance).

This is my third time staying here, and it’s always been the perfect place to stay 🫶🏻 I even got a complimentary room upgrade this time. The staff were friendly, welcoming, and made me feel right at home.

We had a pleasant stay at Hard Rock Hotel Penang. The hotel is nice and our room had a beautiful sea view. The breakfast was also a highlight a lots of choices and everything was good. However, around half of the hotel was under renovation during our stay, so there was some construction activity. We understand that this is temporary and look forward to seeing the hotel once the renovation is completed. Overall, we enjoyed our stay and would definitely return again after the renovation is done!

Hotel ambience & amenities were truly top notch and made our stay feel relaxing and memorable. However, the check-in process was quite slow. Prior to arrival, I had emailed regarding my room request for a garden access room as this was our celebration staycation, and the team did reply mentioning a cake arrangement too. Unfortunately, upon arrival, the arrangements discussed earlier were not there 🥲 The playroom helpers were incredibly attentive and caring towards my son. Huge kudos to Aunt Bella, Mariam, Zubaidah & Norliza for making Noah’s experience extra special — he truly enjoyed every activity provided and already wants to come back again with his little brother 🤍 Special thanks too to the friendly chef/kitchen crew we met at the lobby for recommending dinner spots to my father-in-law, as well as the pool and in-room service team for the warm hospitality. My son absolutely loved the reptile show too!

Všetko je v poriadku. Len keď sme volali pre vyzdvihnutie batožiny z izby, nikto nedvíhal telefón.

We had a wonderful stay! Ocean view room is worth paying for. Woke up every morning to a wonderful view out the window. Sleep was comfortable, and toilet was clean. The only thing we thought was kinda odd was parking. There's limited parking in front of the hotel and we had to park in the next building. If you do ao, make sure you bring your TnG card to validate at the hotel reception before going out! Breakfast was just ok. Pool was clean and beach was clean too. Staff were friendly and helpful as well. Overall we enjoyed our stay and most likely will be back!

Nice & beautiful hotel, stay in executive suite, very spacious and nice setup, love to stay in this hotel again in near future