The staff were all very helpful, accommodating and friendly throughout our stay. We didn't get a chance to use the spa, pool or check out the additional restaurant options, so I can't leave an opinion on that. We had the best room option, which was nice and the view was amazing. Only grip would be the amount of smokers everywhere, but that is not the hotel's fault nor can they do anything about that. Other than maybe cracking down on people smoking on the balconies. We would leave the patio door open to get some fresh air and it seemed every time we did, we would get a waft of smoke and had to close the door right away. I wouldn't think being on the 23rd floor that would be coming from the street, so clearly some people were breaking the rules and smoking when they shouldn't have been or maybe they allow smoking on higher floors, not sure? Anyhow, the hotel worked for what we needed on our first trip and we appreciated the effort from the staff.
Shuttle service (additional charge)