Hanoi Evergreen Hotel

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Clean rom, very nice staff, a good location.

Good location, cheap price. Photos of the hotel need updating though.

Great place with really nice and welcoming staff. Very convenient walking distance to many things also! Special thanks to Una for being so nice and accommodating

Basic. Just roof over your head. Professional and friendly.

I had a bad experience leaving the property.

The shower didn't really work in my room. The shower head was broken and there was little water pressure. There was no window for the room. Generally run-down conditions at this place. So I decided to leave 5 days early and stay with a Vietnamese friend so I could at least shower. Because the hotel looks old and run down, I decided to be nice and did not ask for any money back - I told the girl at the front counter the hotel could keep that money. Then, surprise surprise, even though I was allowing them to possibly make money from my early departure, they decided to charge me 120,000 dong for bottles of water I drank from the fridge in my room. I thought this was cheap and petty. Every time I bought a soda or paid to have my laundry done, I paid a little extra to be nice. Now, upon moving out, they needed to charge me 120,000 dong for water. (I thought the water was a gift for customers :P) I would not recommend this place. You can be nice to them and try to help them out and then they'll squeeze you for 120,000 dong for water? Unbelievable.

Very sketch hotel but it did the job

Air conditioning barely worked when I arrived. After informing staff I was relocated to another room for a day and evening until unit was repaired. Great morning and day staff. Over night staff rude and unhelpful. I would stay again only because of the morning staff’s great attitude and help. Place needs some updating , expectations should not be the Marriott of hotels this is an authentic local run hostel / hotel. Plenty of stores and cafe style places right outside your door.

Great stay, Una was an excellent host and I hope to stay again in the future!

It was the worstest property I ever seen in my life. So dirty, so filthy and the staff were too much haughty. Please guys don t ever book this place.