Granbell Hotel Osaka

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The staff was wonderfully helpful . They stored our luggage the day we checked out so we could walk around the city before our train

Conveniently located

1980’s core, rooms were the SMALLEST I have ever seen in Japan, building was dirty and smelt of smoke. Elevator was old and dented… avoid this hotel at all costs, look elsewhere.

Really good location, eith the property very clean. Highly recommend

I enjoy the environment it was clean and affordable

We was doing our laundry and the machines they had washed and dried in one sitting. However our clothes were never dried and we kept having to waste money to dry our clothes. Then the staff took our clothes out of the machine and still left our clothes wet. We asked for refunds but they declined, we asked for a dryer but they said we can let them air dry. We were fed up and let them air dry in our room which was already small and had poor amenities. Like the room card being the only way you can turn on everything in the room. Even the toilet wouldn’t flush if the room card wasn’t in the slot. After moving to our next hotel in our trip, we realized that a lot of our clothes were missing. We called the staff to see if anything was left in the room and they reported nothing was left. So we believe our clothes have been lost in transition when the staff took our clothes out and put them in small tiny bags. This was the worse part about our trip. The only thing that was good about this hotel was its bar.

Rooms and onsen are clean. Some staff are helpful but some aren’t.

Good location, we didn’t have any problems during our stay. Would rebook.

Very convenient location and the bed was quite big for a single person which is nice. The room is on the smaller side but you’re still able to open the luggage on the floor. Only thing I would say is the bed and pillows weren’t that comfy by

Enjoyed my stay here. Room was clean, place was in a good location. Price was ok, decent value for money. But do take note that the room is extremely small. Was travelling solo and even I felt it tough to open my luggage in the room without obstruction