Visakha Sanur by Puri Signatures

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Arrived early to check in, room wasn’t ready. Went out for the day, was told we would be contacted when room was ready. Returned at 21:15, still no contact. Was escorted to our room to find out wasn’t the room I had booked ( first floor, instead of pool accessible). Informed reception, no rooms of that standard available, was upgraded to a private pool room, which was nice. The room itself was just ok, nothing special. Went into the bathroom to find a huge cockroach and a couple of geckos. Breakfast was just ok, nothing special. Location: there’s nothing worth noting in the vicinity, you would have to get a taxi if you wanted to find some atmosphere. I would not return

The lock on the door was broken and motorbikes were racing nearby of a night time.

We had a lovely stay at Visakha. All staff were lovely and very helpful. Our villa was clean and the pool was so nice. Breakfast was delicious! Shuttle to and from Sanur centre was very handy also. Highly recommend!

The cottages are older but with Bali charm. If you want a laid back traditional experience. With exceptional friendly service you stay here. Close enough to Sanur beaches and cafes and a lovely bike ride into town. Most enjoyable.

Pros: - Staff was very friendly and accomodating - Issues were tended to in a quick manner - Bed was comfy Cons: - The rooms are basically outside, mosquitoes coming thru the door slates - The AC was only good for one spot because as mentioned; the room is basically an indoor/outdoor space - Shower and toilet water pressure kept having issues - Bathroom is "open air" with the humidity was no joke

A little noisy with the building going on next door. Nice big rooms, friendly staff, shuttle service into town great.

We stayed here for two weeks. First impressions of the laneway leading to the hotel was awful but the gates opened up to a little garden of paradise. Our room had a 9m private pool and beautiful garden! It was our own little sanctuary :) Yes, it’s very tired but there is expansion underway and it’ll be interesting to return to see what the updates look like. The staff were all very friendly and helpful. Everything was clean and tidy. If I were to find a negative, it would be the menu, it didn’t change and after the first week it became monotonous, especially breakfast. However, it seemed most visitors only stayed a few nights so probably didn’t notice! It is a fair walk to the nearest restaurant and beach, 15 mins, the beach isn’t the best but I’m sure will improve as there’s extensive building happening on the sea front. My advice would be to wait until 2027 if you’re after action, but if you want to unwind, kick back and relax, you can at the Visakha.

The rooms are dated and need some repair. When ordering food they put the service and government tax on the food which is fine, but when you check out they again hit you with the 2 taxes. The staff are nice and friendly.

Some of the other reviews for this property speak very highly of this resort, which is why we chose this property. Unfortunately, it was not what it seems. Check-in was wonderful and staff at the property couldn't do enough, they were the saving grace for the stay! Unfortunately, the private pool villa are in a poor condition and desperate need of upgrades. The small air-conditioning unit in the room struggled to keep it cool, with the holes in the grass ceiling/roof and poor seals around doors. One would think I had may have had the unlucky villa, but no, my friend who I travelled with had the villa next door, and it was the same. The bed was comfy and did have decent sleep. The main property pool was very inviting but the private pool very sad. Rust all around and unkept. Even the main drain hole was literally a big hole with pipes, no cover! The outdoor bathroom was always full of insects, especially caterpillars and ants. A power hose would do wonders to give the bathrooms a new lease on life. There was also some inconsistencies between the rooms that should be seen to. The restaurant served a decent breakfast and the complimentary shuttle to the main strip a nice touch. This resort is in a great quiet location with beautiful amenities, and with some genuine care can be a great place for longer stay. Please update the rooms/villas... would be such a shame to just let them deteriorate, so much potential.

Walking through the gates of Visakha was like walking into an oasis. The staff are welcoming and happy. It was lovely to see the same faces and talk to manager Jay. My family of 4 stayed in a 2 bedroom villa. Everything was clean and inviting. With an outdoor bathroom downstairs and great space, mini bar, robes and slippers we felt relaxed. The pool was cool for dip anytime and with the lovely garden surrounds everywhere, it was very tranquil. We ate a few meals on premises as well as the complimentary breakfast and enjoyed traditional Balinese dishes while the boys could also get a pasta or burger. Each day we caught the free shuttle into the centre 5min drive to enjoy some shopping and the beach. We experienced onsite massages and pedicures in a beautiful peaceful beauty space and got some washing cleaned which came back folded and ironed. Reception is only an internal call away and we’re there for all our needs. Transfers to the airport and late checkout was arranged. We will return here, for a tranquil relaxing stay and 5mins drive to the centre. Thank you Jay and team.