Oakwood Residence Hanoi

Рейтинг присваивается на основании информации об объекте размещения на Klook (например, о включенных услугах и удобствах и т. д.) и предназначен только для справки.

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Super helpful staff. Great location.

Nearby road constructions make it hard to get to/from hotel. Virtually no view from balcony. No gym

Amazing hotel ! 5 star in every way. We came as family of 5 and loved the room, pool (amazing view), gym, location and staff. Would definitely come back.

The location is not really great as a lot of contructions around.

This is a big, modern high rise, that is oriented towards a long stay business clientele, but also offers nightly rates. There is a rooftop pool which is very nice with a panoramic view of the city. The gym is also ok, but could use a better selection of equipment. I stayed in a one bedroom suite which was very clean and comfortable.

We stayed here for five nights mainly for sight seeing. The property was nice. The staff was friendly. We chose West Lake for quietness. We were disappointed that there was no prior communication about the big construction in front of the hotel - apparently it will go on for a year or more. It was far from the greenery as per their photo. Construction noise woke us up at 6am on our first night. We managed to change to quieter apartment the next day but this had already affected our energy on the day and plans. Suggest to be transparent about the noise situation early when customers book or enquire. Pay closer attention to customers with quiet apartment request at check in. The sauna just wasn't hot enough and was difficult to use with unclear instructions. The breakfast wasn't on par with hotels like Lotte or Melia Vinpearl on a similar grade.

Five star aparthotel

Great stay overall. Bed is comfortable, breakfast is good, nice gym and swimming pool

Amazing staff always very helpful room very clean