Kingly Hotel

Рейтинг присваивается на основании информации об объекте размещения на Klook (например, о включенных услугах и удобствах и т. д.) и предназначен только для справки.

Very responsive staff. Older building, pretty dated but functional. Decent breakfast.

Great Hotel, conveniently located. The breakfast buffet is really good and the staff is very friendly

Check in is fast and staff is service mile and location is good

The doorman rush out to help with the luggage as soon as the taxi arrived at the hotel. The front desk man came and knock at my room door at 6.30 am as arranged to collect my luggage. Just happy with enthusiastic welcome and sent off.

Very convenient spot. Close to the Water Puppet show and Hoan Kiem lake.

The location is great. The staffs are friendly. Not much spread for breakfast. The room is quite kingly, it is big but cleanliness wise.. got molds in the toilet. The towel got a big hole in it which we called in and they changed it quickly. Although shampoo and bath gel are not refilled daily which by the way the container is really small.. in short toiletries are not maintained.. But it is value for money if you are not fuzzy..

Most terrible hotel I have ever stayed. Firstly, the toilet is totally different from the one shown in the pictures. Asked the receptionist about the reason for the difference and was being told that the picture online is the renovated toilet and for the room that we got, is unfortunately not the one with the newly renovated toilet. And they are fully booked so we cannot change our rooms. On the last night of our stay, the hotel experienced a water supply interruption. Initially we were being told the downtime was 20 minutes, but we waited for 2 hours, and still no water! (our room is on the upper storey and water was only resumed on lower storeys). Only when we called to check then they suggested giving us a spare room on the lower level to shower, but by then it was already 1am. Although the staffs are nice, but the hotel facilities are really quite run down and bad. Will not recommend this hotel at all.

Good location, the hall and lift can be cooler in summer time it will be better.

Good

Very good service. Pay attention to customers. Smart welcome to good advice.