Mahalaksmi Boutique Hotel

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Great staff.

The room was spotless even the people did a great job I'm more then happy, will book again shortly

I booked this “boutique” hotel because the photos show a lovely hotel. The hotel does not present like the photos. I was very disappointed to be given a room with no windows, grey towels, plaster falling off the walls and a broken safety box. This hotel may have looked lovely when they took the photos however that must have been from years ago. I booked 6 nights but checked out after the first night. The staff were lovely, the hotel was not.

Under no circumstances would I suggest anyone to stay at this place. We stayed one night out of 14 and had to find somewhere else Luckily Last Minute had a good option. The reason we chose this place was its location - however yes it is in a good spot but the footpath on both sides of the street were under construction and the holes outside the hotel were unsafe. The rooms were incorrect so that got sorted, there was no fridge in one of the rooms - that got sorted the next day. Unfortunately, the rooms did not have any windows and it felt so claustrophobic that we had to move. Not only the windows but the mould in the bathroom and the general cleanliness of the rooms were unacceptable. One room - the toilet was so close to the wall the only way to use it was sit sideways. The was no hot water in either rooms. I have to say that the staff were lovely - obviously the management do not care to keep this hotel maintained. When looking at the lovely pictures on the webpage - just imagine no maintenance for MANY years.

Rooms are ok. Some had stains on the ceiling or walls. I had to change room 2 times because there was no hot water in one, the other, bathroom door locked and wouldn't open. Limited English by staff.

The location was great but our room was hot the aircon blew a whisper of air. Ants all in the room even tho the rooms only window looked out onto the staircase. Room was dated unlike the hotels pictures. The toilet made a hissing noise all day and night and the shower wasn’t great either. Sanur beach is lovely that was the only good thing about the stay.

convenient location; helpful staff; nice pool; needs some repair/upkeep - windows did not latch

Very helpful. We changed rooms to a delux and felt like royalty. Nothing a challenge for the team. If you book standard room this is an inner room with no windows. Delux room gas window and balcony.

Thank you Mahalaksmi Hotel for a wonderful stay….12 days!!! Great room, great location, great staff and very safe & quiet. The hotel was clean and well appointed, with everything l needed for a comfortable stay. Perfect home-base for outings and day-trips, or perfect for a lazy day at home!! I am planning to stay there again and would recommend this Sanur treasure. Close to the beach, right in the main area but still so quiet & peaceful. The breakfast was fresh and delicious and the free bottled water was really helpful. The staff were the best, thank you so much to you all, big thank you to Komang at reception for excellent service, great follow-up and professionalism. See you all again soon 🙏🙏🙏

The property close to beach and convenient location in sanur area. The hotel is a bit old, we had issue with the TV not working and they finally fixed it the last night we were there. There's a smell when you turn on the water in the bathroom. The staff is realy nice and helpful.