La Gracia Apartelle Tagaytay

Рейтинг присваивается на основании информации об объекте размещения на Klook (например, о включенных услугах и удобствах и т. д.) и предназначен только для справки.

Friendly staff, neat bed, complete bathroom utilities, cold air conditioner, hot and cold options for bath, a good location, good wi-fi connection what more can you wish for? + a cheap price.

It's our first time to stay in La Gracia hotel for 2 nights. Upon checked-in, it was so quick and easy and no need to pay deposit for the key. The staff are very friendly, approachable at helpful. The room is so spacious, comfy bed and nice bathroom. It was annoying because we were so bored at night because the wifi is so slow and the cable TV was not working. Problems: 1. The staff are very noisy, they didn't even think that there are people resting. 2. The toy of the kid was so noisy too. 3. Inside the toilet, the towel handle is so high (I think it was 6 feet high), very didficult to reach. 4. There's no clothes handle (where you can hand your clothes before you take shower). 5. The bed is good for 2 but they gave us 1 shampoo and 1 soap. 6. There's no free bottle of water. 7. The internet is very slow. 8. The cable TV is not working. 9. There were ants we found in our bed. I hope you will find solutions for the problems that I shared so that many tourists will book and stay your hotel. I will stay there again if the problems will be solved. Thanks for being nice to us!

Property surrounding not properly maintained and the room has mosquitos. We just stayed almost an hour and went out to look for another hotel to be comfortable on our night stay.

Accomodating staff

Newly built