Hotel Hacienda Cusco Centro Historico

Evaluările cu stele se bazează pe prezentarea generală a Klook a informațiilor proprietății (cum ar fi serviciile și facilitățile incluse etc.) și au doar scop orientativ.

We love the breakfast buffet. So many local Peruvian food options. Staff very helpful during the check-in and check-out processes.

The staff were absolutely amazing. Told us to feel at home from the first moment we got there and ensured we did just that. They were attentive, kind and thoroughly amazing!

Nice hotel. We stayed twice during our trip to Peru. Hotel offers complimentary oxygen which was very useful as we all suffered from altitude sickness. Rooms on lower floor suffer from noise during the night. people start walking up at 3 am or earlier for Machu Picchu so room was pretty noisy. Staff was great. Breakfast was nice.

Overall, this hotel is nice and the staff here are extremely friendly, welcoming, and helpful. However, my stays (before and after a multi-day trek) were significantly impacted by room placement. Both times, I was assigned rooms located directly above the restaurant/kitchen. The showers had a small window opening into what I assume was a ventilation shaft that seemed to lead directly from the kitchen area. Even with the window completely closed, noise carried straight up into the room—including pots and pans clanging and loud music playing past 11 PM while the staff cleaned up, as well as kitchen activity starting around 4 AM. Additionally, there were strong cooking oil/food smells continuously wafting up through the shaft into the bathroom and bedroom area during the evening dinner hours. Admittedly I am generally quite sensitive to these types of odors, but persistent food odors and interrupted sleep from kitchen noise make resting very difficult, especially if you’re already dealing with some altitude sickness. Other items of note- The hotel is a bit further away from the main square, but is still well within walking distance. It is located on a narrow, one-way cobblestone road. The driving in Cusco is quite hectic and people can be very impatient, they will honk repeatedly at you if they have to wait a moment or two for you to unload/load luggage. Overall I would highly recommend the hotel for its service, but ask for a room far away from the restaurant area!

Our stay was excellent. Breakfast had lot of vegetarian options and staff was very good . Very close to the historic center of Cusco . Hotel was clean, the only downside was they did not give us a room with window even after we paid so much money per night .

Staff was extremely helpful.

Beautiful hotel with friendly staff. A bit of a walk uphill from the main square but for sure manageable. Highly recommended.

Hotel amenities, cleanness, staff, breakfast excellent, even though my room was in the first floor next to the restaurant and was noisy all the time until late hours.

The hotel staff was very welcoming and helpful throughout our entire stay. When we arrived, we were helped by a bellhop who held the doors open, carried our luggages, and assisted us to our hotel room. The front desk was very friendly explaining all of the hotel services (e.g., Wi-Fi password, complimentary teas and filtered water refilling station, breakfast, etc.). The hotel room was very clean and spacious. The beds were large and comfortable with lots of overhead and nightstand lighting. The bathrooms were very clean with shampoo and hot water in the showers. The hotel's restaurant was also exceptional with great variety, quality, and presentation of food.

Nice clean property , Close to Plaza de armas. Breakfast provided is extremely good .