Mahara Hotel & Wellness

Evaluările cu stele se bazează pe prezentarea generală a Klook a informațiilor proprietății (cum ar fi serviciile și facilitățile incluse etc.) și au doar scop orientativ.

THIS IS NOT A 4 STAR HOTEL! This hotel is very dated, not modern, and run down. On the way to our room, the lighting was overly dim, carpet stained and worn, and some rooms were wide open. Upon entering our room, it smelled musty/almost mildewy, the bedding and towels were very old, thin, and scratchy. The bathroom was also very unclean. Under the Sink was dirty, the toilet “flush” button wasn’t properly affixed to the wall and you could pull it about a half inch off the wall. The shower was also dirty, the grout was black in places from lack of cleaning. The entire floor of our room was sticky like it hadn’t been cleaned in a very long time. The blinds were also ripped so didn’t close properly. The gym also wasn’t part of the property. It was owned by another company, you had to pay to use (the fee is mentioned in the description) but it’s not open daily. I picked this hotel partially for having a gym available. Also there was an alarm going off for over 2 hours our first morning there. The staff was very kind and definitely wonderful but the facility itself and all that comes with it, is extremely low quality. They did end up comping a night as we called hotels.com to complain and they reached out to the hotel. But it Is easily only a 2 star hotel based on quality of accommodations.

Location was very good close to the centre and right opposite the pedestrianised sea front. Staff were good, pool was nice and generally a pleasant stay.

The Mahara is a beautiful hotel in the perfect location and the staff are excellent from housekeeping to the front desk , the restaurant staff and groundskeeping.The view of the sea is beautiful.Enjoyed our stay and will return

Beautiful property directly across from the water. the food was delish and the wait staff was amazing!

The location is good for the beach. The smell is bad inside. This is a party hotel. Shower was dirty and sporadic hot water. Bed is a brick. The breakfast was good

Great location plenty of bars and restaurants within walking distance and a lovely little town to explore

Bad location bad water pressure poor staff breakfast was very poor food was cold and not cooked properly raw bacon the service was poor and not timely opened at 7:30 but took them till 8:00 to get all the food out and most of it was the day before left overs not good

The hotel is ‘alright’. There’s small pool with loungers, but try sitting near it, a shuttle to the beach is another option. The superior room we had had a broken balcony door, however, the receptionist was helpful and moved us to another room. Whilst clean, the room did smell of stale smoke and the pillows were very hard, the bathroom decor tired. That said, it is an ‘alright’ hotel. We were passing through and stayed one night. On the plus side, the staff were friendly and helpful, the rooms clean and it’s fairly well located with secure underground parking. More positive than negative on the whole but I wouldn’t rush back to the town. It’s suitable if you are in need of a well priced base before taking a couple of hours drive to Erice which was a welcome return to scenic, beautiful Sicily at its’ best.

It was ok but we thought it would be more comfortable for 3 people

The facility is mediocre. Location probably good for beach combers but not for others. Desk staff is very poor and failed us on numerous occasions. This is just a hotel for group tours.