Bali Beach Hotel

Evaluările cu stele se bazează pe prezentarea generală a Klook a informațiilor proprietății (cum ar fi serviciile și facilitățile incluse etc.) și au doar scop orientativ.

Quick and easy check in with snacks available in the check in area while you wait for your room to be ready. We were celebrating my husband’s birthday and they decorated the room and provided a complimentary small cake. Although not the hotels fault, we had neighbours ( 2 young females) move in next door who were very loud on the first night and then woke us at 3am the following morning with loud music and very loud talking, some screaming, We spoke to the wonderful Narendra at reception who spoke to the people occupying the room, only to be woken again with loud music and them banging on the walls, another visit to Narendra who quickly found us another room, we cannot thank him enough for this. The whole experience and location of this hotel is fantastic, we can’t wait to visit again. My only whinge was the breakfast was the same every day, not much variety but again not a big problem

Room was not cleaned to 5 star standard breakfast was not 5 star standard coffee was never hot all meals were served luke warm I sent back coffee/meals many times for being luke warm but no one pays attention as next time same thing luke warm coffee/meal

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Room was good size and comfortable. The lifts tended to be slow. Only had 1 night so didn't get to try all the facilities

Check in was very poor had to wait until 5 pm for keys no offer of refreshments breakfast was not explained Our room was nothing like what was on the website the bathroom was very small with mould in the shower Room layout was very poor and no sea views from the bed The lifts were very small and very slow I had to wait up to 10 minutes a few times We were very disappointed in the hotel room and definitely not a4 star room The only bright thing was the staff and pool bar I would not recommend this hotel

If you are travelling and want an airport hotel this is okay it’s incredibly busy takes a long time for room Service to come the lifts were broken - for a big hotel out of four lifts there was only two. I had to walk up the stairs quite a bit and I was on the 10th floor when the staff did reach out they were very good and flexible and accommodating to help you -

Perfect hotel

The hotel was amazing and the staff were excellent - the location was ideal with the sidewalk providing access to a number of shopping and restaurant options. We had a perfect holiday and will be back.

Very friendly staff, excellent location. There was however some noise during the morning due to maintenance (hammer). Housekeeping did come in to refresh the room with towels and water bottles even when the don’t disturb sign was visible. Nice property overall.

Great hotel- we had a wonderful time. Staff were absolutely brilliant! Hotel was very clean and comfortable. Breakfast was vast! Lovely food. Thank you