Piazza di Spagna Comfort Rooms

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Great location, friendly staff and convenient

Wonderful location near the Spanish Steps and our favorite Rome restaurant. It was less like a hotel than we thought, with no lobby or staff around, and although our room had a wonderful view, we walked up four flights to reach it (no lift).

Clean room nice roof top

Location is awesome, close to everything Only thing is the property does not have an elevator so taking the luggage’s up and down can be a challenge. Travel with family of 4, plenty of space with two full washrooms.

Perfect location. We loved stepping out into the beautiful cobblestone roads just steps to piazza di Spagna. The room was clean and perfect size for our family of 4. Our room was the top floor so it was many steps no elevator. It was ok for us with carry on luggage and teens loved the treck up. Ha!

Good location, not far to walk to most attractions, and only a short walk to the Spanish Steps and there a many restaurants nearby. The rooms were quite good, though the internet on the wifi was terrible.... We parked in the suggested parking Ludovisi, which was about a 15 min walk (Spanish steps on route) Our Family room was on the 3rd floor, and there is no lift. The entry to the apartments in not very obvious - you need to find the correct street number,and then you will see the doorbell which has the apartment name written on it.

I am beyond extremely disappointed with our check-in experience specifically, but with our overall stay as well. We had to go up and down eight flights of stairs multiple times when trying to access our room after an 8+ hour day of travel. Our keys were labeled incorrectly, giving us access to another room which is not the level of professionalism I would expect. I would not feel comfortable knowing a stranger had access to my room that both the hotel and I were unaware of. After running up and down the steep, long stairs cases, trying to figure out the keys, deciding not to get dinner due to the stress of not being able to get into the pre-paid room because of absolutely no reception being offered, which was not made aware to me when I booked, I slept in disgusting sweaty clothes. I was not made aware that housekeeping had extremely limited hours, and upon requesting new sheets, as mine are disgusting, it was denied. I was also planning on having my mini-bar replenished, but it appears that became unavailable when I didn't rearrange my trip to fit the hotels preferences despite being a paying customer. It seems that to receive the bare minimum that was promised, I would have to bend over backwards and jump through hoops to fit a schedule I had no way of knowing. In addition to all of these things falling short, there were no slippers provided as promised online, but in their place were the contact lenses of the last person who stayed there on my nightstand. I am extre

The check in was easy and the staff was friendly. The location is perfect for site seeing. The outside street noise is on par for being on a major street. We had a great time and could walk anywhere.

Excellent property for its location. Central to all the sights. Very clean. However, note that there are mo elevators and it has many stairs which are very steep. There is also no help wifh luggage. This was quiet difficult, especially since we were on the 4th floor.

There were cafes at the plaza which was within walking distance. Loved the tram service, it was easy and convenient to go to the main train station. The historic center was a longer walk, but I enjoyed the walk and the fact that it was quiet.