The Dcar transport, to and fro, was comfortable. Both were excellent drivers. The hotel room was oldish but clean and big with a very nice view. The hotel was in a good location with easy access to many eateries, shopping, and Sapa Square. The hotel staff were very polite and helpful. The food provided was nothing fancy but good and tasty. We met our guide, Lisa, at the hotel after lunch. She spoke excellent English and is a jovial girl. Lisa brought us to Cat Cat Village. The next day, we visited Fansipan on our own. The hotel staff gave a clear explanation of the self-tour to Fansipan and helped us book the cable car and funicular rides. The itinerary for a 2-day, 1-night trip suited us alright. If you want to really enjoy Sapa at a slow pace, I think a 2-night tour would be better.