Observação de baleias para madrugadores em Oahu

I booked the Oahu Early Bird Whale Watching Tour with high expectations, but ultimately, I couldn't board the boat. I arrived at the location around 9:05 AM, well before the 9:15 AM departure time. However, the map on the Klook app directed me to a different nearby location, not 'Pier 8,' which was the actual boarding point. I kept wandering around trying to find the boarding location from the given spot, and by the time I finally found the correct pier, the boat had already departed. I explained at the scene that the app's map information was inaccurate, but I couldn't even get a refund despite not experiencing the tour. For anyone else planning to take this tour, please do not rely solely on the app's map. Make sure to individually confirm the exact location of 'Pier 8' in advance. I am very disappointed to have experienced such an incident during what should have been an enjoyable trip.