Passeios de Quadriciclo e Camelo no Deserto de Agafay com Jantar Show em Marrakech

Our guide, Hamza, made the start of our Agafay Desert tour very uncomfortable. We arrived late to the meeting point, and we sincerely apologized to both Hamza and the other passengers. We understood that our delay may have affected the schedule and accepted responsibility. However, after we got into the van, Hamza continued to reprimand us in front of everyone. Even after we apologized again, he said we should at least apologize to the other passengers, even though we already had. When I explained that we had to walk a long distance to reach the meeting point, he dismissed what I said and continued to criticize us. We completely understand the importance of being on time, but we believe the situation could have been handled more respectfully and professionally. Being repeatedly called out in front of the group was embarrassing and made us feel unwelcome as tourists. The tour itself was enjoyable, but our interaction with Hamza left a (-) impression and affected the overall experience.

Pika was our guide, he was friendly, nice and very helpful. We had a good time during the trip. Would recommend friends to go with them again