Tour pelos destaques do Metropolitan Museum of Art com acesso sem fila

Despite waiting with a voucher since 10 AM, I couldn't find the guide. Even after asking every guide I saw, I still couldn't meet them. When they called and asked where I was, I told them I was in front of the Pharaoh statue where we were supposed to meet, but they never came to find me. The customer service response from the company afterward was also terrible; communication is only possible in English and Spanish, so if you don't speak English, you won't be able to communicate with customer service at all. I recommend going with an At Home Trip Korean guide. There's also a time difference with the Klook headquarters, so you can't talk to them immediately and have to wait 8 hours. Of course, they probably won't give a refund. This was the worst experience in New York. I've attached photos as proof that I was there. My trust in Klook has disappeared. If you're going to sell products in Korea, at least choose a company where communication is possible and clearly indicate that. This is the worst.