Museu de Hunan

The tour guide explained everything very well, clearly and understandably. Any questions were answered immediately and thoughtfully. The information was rich, and the explanations were unambiguous. It's definitely worth participating, as it enriches the experience.

The experience at the Hunan Museum this time was excellent. Xiao Zhou was very responsible after the explanation, and her explanations were very clear. I highly recommend participating in this experience.

The guide did not contact us before 10 PM the night before the activity, as stated on the booking voucher. There was also no communication on the day of the activity (2/7) morning. We kept our phones on and constantly checked for messages, but received no notifications. On the day of the activity (2/7), we arrived 30 minutes early at the designated meeting point (West Gate of Changsha Martyrs Park) as instructed on the booking voucher, but no one was there. We waited until 10 AM and then reluctantly left. Although Klook later refunded 60% of the payment, we still incurred losses, including financial and time losses. As tourists who traveled a long way, we weren't really concerned about the money; we wanted to see the exhibition, and we are truly disappointed. We don't know the reason for the no-show, and in the future, we will seriously reconsider using your company's services.