d’Nusa Beach Club and Resort

Sterbeoordelingen zijn gebaseerd op Klook's overzicht van de informatie van de accommodatie (zoals inbegrepen services en faciliteiten, enz.) en zijn uitsluitend ter referentie

Loved the hotel! We stayed in a 2 bedroom villa with private pool- absolutely loved it. The property was gorgeous, great location and amazing staff. Would definitely stay here again

The pool area was such an incredible surprise. It was heavenly being able to be right on the beach

Such a beautiful hotel! The staff were extremely helpful and very friendly.

DO NOT STAY HERE – UNSAFE, UNHYGIENIC, AND TRAUMATIC Our stay at D'Nusa Resort, Lembongan was horrifying. Unsafe food, dangerous conditions, and neglect put our health and safety at serious risk. ILLNESS & UNSAFE FOOD December 28, my partner and I became violently ill after eating at the resort, severe diarrhea, vomiting, dehydration, (I lost 14 kg). Food hygiene was shocking: raw meat, stale rice, spoiled milk, and flies at the buffet. Complaints changed nothing, forcing us to stop eating hotel entirely. MEDICAL EMERGENCY IGNORED January 3, I needed urgent medical help, staff were dismissive. My partner had to demand action, finding staff playing games after our call was ignored. A doctor later said I was lucky they came, exposing the resort’s blatant neglect. ELECTRICAL FIRE An electrical fire broke out in our villa. when informed staff told us to come back latter??? Finally using Electrical tape for repairs, showing incompetence in addressing life-threatening risks. CONDITIONS WORSENED After leaving, my partner’s health deteriorated, requiring hospitalization. The professionalism at our next hotel showed D'Nusa’s dangerous failings. NO REAL COMPENSATION The resort’s response, a bar credit we couldn’t use and a $30 boat ride to leave the island after we were allowed to cancel the last 2 nights, far from compensation for the trauma and expenses we endured, it was insulting. WARNING D'Nusa Resort is unsafe, unprofessional, and unfit for guests. Avoid it at all cost!

Amazing accommodation nice and quiet and relaxing. Staff were all so polite and efficient. Food was tasty too!

Worst hotel experience I have ever had. I was given the wrong room and then treated terribly by staff for asking for a replacement room that was like the one I paid for. Staff were then consistently rude to me from this point on. I felt very uncomfortable here. My partner and I also got food poisoning from eating at the hotel restaurant. I complained about this respectfully and was then harassed by this hotel via WhatsApp. Truly an awful travel experience.

Property was unclean and the staff were not helpful at all.

No atmosphere at all food terrible

Room was lovely, staff were just ok. Resort was a bit empty and lacked a vibe.

private pool is great