SCape by HARNN Spa in CentralwOrld in Bangkok

I was late due to traffic jam but they were kind enough to wait and text me to confirm my arrival. The massage was relaxing and I appreciated how they asked me about areas to avoid and to focus on.

按摩師：五星 服務：五星 環境：五星 設施：五星 氛圍：五星 期待下次再次嚟按摩！

按摩師：十分滿意 服務：十分滿意 設施：十分滿意 環境：十分滿意 氛圍：十分滿意

HARNN Spa is pure hemel. Vanaf het moment dat je binnenkomt, word je omarmd door rust en stilte. De kamers zijn zo ruim en prachtig ontworpen, waardoor je complete privacy hebt om echt te ontspannen. Het personeel is ongelooflijk vriendelijk en attent, waardoor elk moment speciaal aanvoelt. En de thee... absoluut goddelijk – geurig, rustgevend en de perfecte afsluiting van een perfecte spa-ervaring. Elk detail hier fluistert luxe en zorg. Ik vertrok verfrist, verwend en al bezig met het plannen van mijn volgende bezoek.

feels very pampering. the room deco in nice and relaxing and the massage skills are pretty good. need to book in advance

Eerste keer dat ik deze outlet bezoek. Ben al naar de heritage spa by harnn geweest, maar dit is veel beter. De verpakking bevat een body scrub, body massage en hoofdmassage… erg ontspannend en de spa-producten ruiken zo lekker!

I visited Scape by HARNN at CentralWorld and had a mixed experience. The treatment was excellent. My therapist was skilled, the massage pressure was perfect, and the body scrub was very well done. The room was spacious with a private bathroom. The experience ended nicely with tea and sweet fruit. However, the arrival experience was disappointing. I arrived 30 minutes early, but was asked to return later instead of being invited to wait. Although comfortable sofas were available, I was not offered a seat. After returning, I was served a cold towel and tea, then waited another 10 minutes as the room was not ready. The reception area also faces the mall walkway, making it feel less private and relaxing than expected from a luxury spa. While I was very happy with the therapist and treatment quality, the welcome experience did not meet my expectations. Having visited many spas worldwide, this was one of the few where I did not feel genuinely welcomed from the beginning.

訪問は2回目ですが、日程の予約をするまでが本当にややこしくて大変でした。もともも、12月に旅行した時に予約したチケットだったが希望の日程が空いておらず予約ができなかった為キャンセル。キャンセル費用を支払ったのにもかかわらずキャンセル代金の数%の返金をまったくしてもらえず、何往復もメールのやり取りを繰り返しても解決せず、結局7月にタイに再び来たので、キャンセルなしでそのまま使用することにしました。しかし、また日程を決めるためにメッセージを送ったのにも関わらず店舗からはklook に問い合わせしてくれと言われ、klookには店舗に問い合わせしてくれと言われ‥。とにかくものすごくストレスでした。もうこの店舗は行かないです。

地點非常方便就在central world 1樓。環境非常優美。按摩師手法不錯。

nice massage, very relaxing with right pressure. overall it is nice atmosphere but there is loud music from store next door so it kinda of spoils the peacefulness of the spa.