27 February 2024 - Klook, Asia’s leading platform for experiences and travel services, has expanded its partnership with Thai retail property developer Central Pattana to enhance the travel experience with the opening of the first-ever Klook Lounge in Bangkok. Located at centralwOrld (Hug Thai Zone, 1st floor), the exclusive lounge will provide comprehensive travel services for inbound travelers across Southeast Asia.
Klook and Central Pattana first collaborated in 2022 to drive inbound tourism to Thailand, and have continued the momentum to support Thailand’s growing traveler volume through marketing initiatives and campaigns.
The Klook Lounge bridges the online and offline experience for customers, offering services such as physical pick-ups for selected online product reservations for added convenience. Customers who purchase selected tour packages can also enjoy the comfort of the Klook Lounge before embarking on their adventures.
"We're thrilled to continue growing our partnership with Central Pattana as Thailand accelerates its next stage of tourism growth, said Marcus Yong, Vice President of Global Marketing at Klook. "Our enhanced partnership promises to further elevate our customer journey, seamlessly blending online excellence with the heartwarming touch of Thai hospitality. As we joyfully welcome tourists to Thailand, the Klook Lounge serves as an inviting space for customers to discover and experience the best of Bangkok.”
In January 2024, Klook and Central Pattana kicked off the New Year with the launch of Klook Lounge and a unique ice cream flavor jointly created with popular Thai ice-cream brand Guss Damn Good. The exclusive ‘yOur wOrld Of jOy’ ice cream reflects the identity of both centralwOrld and Klook, combining the iconic Thai tea flavor with a traditional Thai dessert flavor to bring a new twist for inbound visitors. The brand-new flavor was first launched at the Klook Lounge to welcome and serve all Klook customers.
The Klook Lounge will also organize workshops and activities for travelers throughout the year, and enable well-known Thai products such as spa experiences and souvenirs to be available for purchase directly, giving inbound visitors the best of what Thailand has to offer.
