Highly recommended for Koreans!!!!!! The Korean-language tour wasn't available on the date I wanted, so I ended up choosing this tour instead, and it was such a great choice!!! First of all, it was so nice that they picked us up directly from our hotel instead of having us gather at a meeting point haha. The tour was held privately with just 6 people in total—me, my mom (2 people), and a Chinese family of 4. The car was super spacious and air-conditioned, which was great! The driver couldn't speak Korean, but he explained everything well using a translator and some English haha. What truly touched me was that I had lost my wallet at the night market the day before T.T. When the driver heard about that, he said that after the tour ended, he would go with me to the night market to ask the vendors, kept calling the police station in between to check if any lost items had been turned in, and even offered to go with me to the police station to help file a report after the tour. We didn't end up going because we figured we wouldn't find it even if we went to the night market T.T., but he kept trying to help us, which really touched both me and my mom haha. Also, the Chinese family traveling with us translated between the driver and us in English and even bought us drinks lol. They were worried about my lost wallet together with us! Anyway, I had a total mental breakdown the day before after losing my wallet, all my exchanged cash, and several cards, but during the tour, my mind actually eased up, and I met good people and had a wonderful tour!!! I didn't know ferry tickets were included, but they were! The price is also reasonable, so Korean folks planning to visit Sun Moon Lake and Gaomei Wetlands, please use this tour!!!!! The itinerary proceeded as follows: a huge temple at Sun Moon Lake ➡️ Sun Moon Lake Visitor Center? (cool and good for a short rest) ➡️ Sun Moon Lake ferry (basic 3-stop course) ➡️ pineapple cake shop (no purchase required, has a restroom) ➡️ Gaomei Wetlands, and they dropped us off right in front of our hotel at the end haha. Oh, and you can use WhatsApp for communication before the tour~~