Remodeled room but not the bathroom. Had a room with double beds and the lights were on the outside instead of near the nightstand in the middle.
Room has a coffee maker, hairdryer, frig and safe. There are no toiletries like cotton swabs, razors, shower caps ... just a bar of soap and the shampoo, conditioner & body wash attached to the wall - had a musky woodsy scent - not my favorite. We have Bonvoy Gold and Hotels.com Platinum and got Zero upgrades bc they said they were fully booked. I looked on hotels.com and could book the upgraded room for the exact dates I needed. Basicly they don't want to give you an upgrade. I asked for a microwave and they wanted to charge me $25 for the week. I asked if they would comp it since I didn't get any upgrades. The lady at the front desk said no. I had 4 rooms for 5 nights and come back to this hotel every year for a family reunion. After I told them I probably wouldn't return - the front desk called and said the manager said she'd comp the microwave.
The nice thing is that with Bonvoy Gold you can borrow beach chairs to use.
The pool hours are like 8am to 7pm, not long enough.
The only amenity we used was the lei making. It's a $40 a night charge for amenities so I wish we had used more. I wish this was included in the hotels.com price.
We were on the 12th floor with a partial ocean view and could hear the airconditioning units on the surrounding buildings on the balcony - so we rarely enjoyed the balcony
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