Conrad Urumqi

숙소 성급은 참고용이며 숙소 정보(서비스 수준, 부대 시설 등)에 대한 클룩의 전반적인 평가를 기준으로 합니다.

The check-in counter is one of the smallest that I have seen among all the five-star hotels that I have been to. The staff could have easily directed some group check-ins and executive level customers to the executive lounge. The daily cleaning staff and the turn-down service staff are two different teams based on the staff self report. However, it seems that the daily cleaning staff also does the evening turn-down service except for the first day. The room cleaning service and turn-down service are both excellent. We love the pillow menu and the rapid service response time! The room is well kept during our stay and it was super comfy and clean. The property is located in the mall and with direct passway to the mall, which makes it very easy to get access to the mall and many restaurants without the need to go through another security check in front of the mall. Daily breakfast is excellent with a lot of local food presented and keeps a wide variety of choices including a short a la carte menu to order food from the kitchen. The menu includes a breakfast steak! Members are recognized by name and presented special breakfast items. The Chinese restaurant has one of the best Cantonese food that I have tasted and some are even better than those of in Canton or Hong Kong. Do try their BBQ pork! In summary, everything is excellent.

very nice

If you’re travelling to Urumqi, there’s no better place to stay. The rooms are comfortable, the beds are luxurious, the bathrooms are very nice, and the water pressure is excellent. Breakfast was very generous, and being greeted by eight different local Xinjiang honeys was a treat.

Staff is helpful and room is exceptionally clean

The room is spacious, quiet and upscale. Location is in the centre of the city, so it is super convenient. Staff were also very friendly. Will book it again next time when I visit Urumqi.

This hotel every staff ate so friendly & helpful. Especially their front manager Bella & Bell boy 小洁。 room are clean & comfortable bed. We stay 2 nights after our 10 days road trip we decide to go back stay for 1 more night before we leave the city. Highly recommend

商务酒廊服务非常好 就是每次晚餐有虾都没有去虾肠 很惊讶 现在谁还不知道去虾肠呀 而且是5星宾馆 难道让客人自己去虾肠 当时我确实试着自己来 但是因为是熟的 非常难去掉 弄得整个虾黑黑的都是虾肠里的东西 很没食欲 提了一次意见 第二天还是一样 让人失望

It’s supposed to be the nicest hotel in Urumqi - and it is in terms of the physical property itself. Nice clean and well maintained decor. Location is not bad. However, a few things that are not fitted for a hotel of it’s status: 1. The concierge is located at the ground floor entrance and not at the upper floor lobby next to the reception. The concierge also doubles as porter so there is no one at the concierge desk if he is bringing luggage up to rooms. 2. WiFi is super slow 3. The A/C control in the room does not work. It remains at 26 degrees no matter what you do to the control dial.

Your staff called Happy, who works at Club Floor (27F) was extremely helpful. He has a nice personality and great attitude. He is an important asset for your hotel. All the best, Tanya Lau

Cleanliness of the room is ok but need maintenance. Pools are closed for repair when we stayed. It was a bit pricey because of this. Staffs are friendly.