포 포인츠 바이 쉐라톤 마카사르 (Four Points By Sheraton Makassar)

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Nice room nice staff Nice gym

Staff service was very good From checkin to check out

Property is very dated and damaged. (Carpets are stained, furniture is ripped, etc.) The ceilings also showed significant water damage and the shower was rusted. It’s very difficult to walk anywhere from the hotel. All that said, the staff were very friendly and helpful.

They were not cleaning the bed sheet well they weren’t putting much time on it not happy with service

the hotel is very comfortable and spacious. lots of entertainment in this hotel thank you

Great room would love to stay there again on my next trip

The room was dirty, view of the room was bad but maybe that what you got if book deluxe room. In addition, the room so dark, need more lamp in the room. Fridge was empty. When book through hotels.com its said i get free breakfast for 3, in fact i only get 2. Hotel reception said its hotels.com mistakes. Thank god the staff was friendly but cant really help me with the breakfast problem.

Great hotel but could still use some Western training. We booked a top suite. They offer a kitchenette with not even soap or tissues if you eat inside. Had to ask for extras like toilet paper and a bowl a few times. Also got a message they had adaptors and microwave for use. Every time we asked for items on the list it was not available. Then don’t offer it on the list or buy more to have when suite guests book. I really felt like there was not extra treatment for maximum room like normal hotels do. Staff was sweet. Music is dining room was so loud we took the farthest tabke away and we never went back. It was horrible. Turn it way down it’s not a night club. Over all it was nice but staff could use more training and please lower music or get new singers.

The room is big enough so I am happy with the size. The only thing that I don't like is the AC is not cold enough even though I have set it to the lowest. Other than that I am quite happy

We stay only for three days and the staff really helpful, Karen in front desk really help us and make our time so nice . Food really nice , yuda, I think one of the chef , really nice young man. Our family really enjoyed staying there 😃