하노이안 센트럴 호텔 & 스파 (Hanoian Central Hotel & Spa)

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We had a wonderful stay at Hanoian Central Hotel and Spa in Hanoi's Old Quarter. The hotel is in an excellent central location, making it convenient to explore all the major attractions, restaurants, and shopping areas.The rooms are cozy, clean, and very comfortable. What truly made our stay special was the exceptional hospitality of the staff. The front desk team was always helpful, courteous, and attentive.A special mention goes to Jack, who went above and beyond to make our stay comfortable. He took great care of us, assisted us whenevers needed, and ensured that we had a pleasant experience throughout our visit.

Our stay at the Hanoian Central Hotel and Spa was exceptional. The staff went above and beyond to accommodate our large group, always being friendly, attentive, and incredibly helpful. They assisted us with everything from booking massages to recommending fantastic restaurants, making our trip seamless and enjoyable. We were so impressed that we even extended our stay. Highly recommend.

The hotel was very clean, and the staff were incredibly friendly and hospitable. A special thanks to Antony who always responded quickly via WhatsApp whenever we had questions. He was extremely helpful throughout our stay. The staff also kindly allowed us to relax in the lobby until our flight on the last day. Thanks to their excellent service, we had a wonderful stay in Hanoi. Highly recommended.

The location of Hanoian Central Hotel and Spa was perfect. It was right in the center to walk to a lot of different restaurants and attractions. The four Customer experience when you walked in when you left was A+. They made you feel at home and cared for. The rooms were a decent size and pretty. I would’ve enjoyed a larger bed. The atmosphere is really elegant as well. It’s more of an experience overall that they provide. It is a great value for your money and you’ll leave feeling better off than when you arrived. The amenities of the restaurant were perfect as well as the spa. We wish we could’ve stayed longer.

Super helpful and accomodating staff!

We were warmly welcomed upon arrival, greeted with refreshing drinks and cooling towels to help us unwind. Tiffany assisted us with the check in process, Our room was unbelievably. Large bed, lots of space and the bathroom was big. Travelers will always say the room is just a place to sleep but for us this room was like home.

Nestled in the heart of the Old Quarter, the Hanoian Central Hotel and Spa was the perfect place for us to spend our trip to Hanoi. The establishment is lovely, clean and well-maintained, but the highlight was the staff. Elsa in particular was lovely, going above and beyond to help or give recommendations. Her recommendations were fantastic and each one hit the mark (thanks Elsa). The breakfast buffet was quite good. A great selection of both Vietnamese and Western cuisine options, so there’s something for everyone. They also do Vietnamese coffee as an option which was delightful.

I travel a lot and usually don't write reviews. The Hanoian Central Hotel and Spa is a very nice hotel in the center of Hanoi and offers everything you would expect from a 4* hotel. However, what makes this stay special are the people working here. I could probably write a little paragraphs about ever member of the team I have met here. But who stood out the most is Antony. Antony reached out on the first day of my stay via whatsapp to inquire about my stay and offering his help. Based on my feedback he guided me to really wonderful local restaurants, temples and pagodas within and outside Hanoi. It felt like having a best friend in Hanoi with amazing local tips. Thank you.

Beautiful hotel in a great location and wonderful hospitality. Enjoyed our stay everything was at a walkable distance. Very close to the lake. Room was neat and clean. Thankyou for the hospitality. I would definitely come back.

A beautiful hotel and fantastic staff. The rooms are clean, good sized, quiet and have all amenities you'd expect. We were even given a birthday cake upon our arrival. We both agreed the coffee was even better than that served at other hotel (our prior location) and having the gym kept my wife happy.