로열 란나 호텔 (Royal Lanna Hotel)

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Nice

Rooms were average, staff were on their business, food choice was limited. This was my second stay in 2 years--I liked location and convenient but overall was on average.

A bit outdated but very close to the night bazaar and downtown. Breakfast was ok, homemade omelette as you wait. The Pool was great. Would stay again.

Central, lots of options in the area.

Have stayed here on previous occasions. Right beside the Night Bazaar, Restaurants, Bars and Taxis. Good breakfast. Getting a bit dated but room was clean. Staff were very helpful.

I booked in in the evening and went straight to bed. I rose early the next morning to go on a tour. I had no hot water for a shower. When you do run the bath the water runs around the bath and floods onto the floor. Before leaving I report the issue to the front desk and asked the girl for some location information which she couldn’t answer. I returned back to the hotel at 7.30 pm desperately needing a shower to find nothing had been done. Went back to the front desk to complain, the only girl on looked at me blank (as if she was on drugs ) And muttered she didn’t speak much English. I asked to see the manager and she said she was away and there was no one that could help. I asked for another room and she shrugged her shoulders and mumbled she couldn’t help to see someone in the morning. Frustrated I went back to my room. I intended staying another nigh. In the morning I reported it to the morning girl who said sorry, I told her I shouldn’t have to pay for such bad service and all she could say was sorry. When I got back to my room to get my belongings to check out a maid knocked on the door and wanted to check the water. Oh it’s cold she said and unlocked the room opposite for me to have a shower when it was time to check out. I went across the road to another hotel and booked in there. The hotel is very central to the night market but is very run down The shower door had the ply broken all along the bottom. Probably from the water running off the bath. A disgrace.

Not happy I can hear the music 8 floor in my room till midnight I can’t sleep, need to new shower-head not happy with toilet bowls everything is old need to upgrade shower and toilet bowl If you want more business

The proximity to everything was great.

The staff was great, the area fantastic, however the hotel itself needs a lot of upgrading. The rooms are dark, dusty and lack luster. The hotel looked and felt abandoned. Breakfast offered very little and was not halal friendly. We checked out 3 days early.

There was no kettle no hairdryer The couches in the lobby needs upgrading. They are old and stained The bed frame in our room is also old and needs change. The mattress was also warped.