NH 컬렉션 쾰른 미디어파크 (NH Collection Köln Mediapark)

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Clean

The staff were welcoming and made an effort to be warm and friendly. The hotel was nice and everything was presented well. The room was clean with a comfortable bed. My only complaints are: 1. The bathroom floor was dirty. I spilt something and used a tissue to wipe it up. The tissue was filthy and showed it hadn’t been cleaned for a while. There were also lots of splashed water marks on the tiles. 2. Above the toilet, there was a strip of white painted wood, going across the wall. This strip was very dirty and it was obvious it hadn’t been cleaned for a while. It had a thick dusty coating with yellow marks in the groove against the wall. I had to clean it because I did not want to look at it throughout my stay. I had to put a bit of pressure on whilst cleaning the yellow marks. 3. The shower had half a door. As a result, I flooded the bathroom the first time I used it. During the showers after, I kept turning the shower on and off while I was using it, so the water would not build up and I could drain it out. Having said all that, would I stay here again… yes! A lovely hotel with seating outside, a good location and friendly staff. I wasn’t uncomfortable in the room, but their bathroom cleaning needs some attention.

👍👍

Great room. Was really clean on arrival. The staff were very friendly and helpful. Breakfast was a bit expensive but really good!

Clean room, staff were a bit standoffish but that’s okay.

Refrigerator wasn’t plugged in or turned on, key stopped working, service not the fastest considering the cost. Overall ok

Clean, modern & great breakfast

Friendly and helpful staff and clean well equipped room

Nice facility. Away from the attractions

Clean room, friendly staff, great breakfast and nice wellness area