빅 M 호텔 (BIG M Hotel)

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Room, sheets, bathroom are clean. Air-con is good (air-con remote stuck at 16deg) Plenty of food nearby, esp if you like briani and indian roti . 24 hr convenience store, Mac, KFC are all practically next door.

Very clean. Helpful staff. It's close to the monorail which is great for transportation, but you do hear it throughout the day. But it's not too loud. Great location. Definitely good value for the money considering it's a budget option.

The staff were friendly,the room was clean, the a/c worked. The hot water didn't but then it was 34° outside, so not essential. All good

Very nice staff. Rooms are very good w AC and nice in room bathroom. Excellently situated almost in the Masjid Jamek Station. 10-20 mins via LRT MRT to n from any place- Bukit Bingtang KLCC Batu Caves Thean Hou KL Sentral Merdeka etc.. Most importantly walkable within 20-30 mins from anywhere in KL after midnight.Safe neighbourhood- as is all KL. Highly Recommended.

The Hotel is merely 150 meters away from the kuala lumpur, within walking distance to most attractions in Kuala Lumpur. Staff: efficient but unfriendly. Room has smell of sewer. At one night there was loud drilling for one hour (2-3am). Ineffective communication with Expedia: hotel insists on collecting Malaysia tourism tax though it is explicitly stated by Expedia that it will pay to Malaysia Custom. The procedure for refund exists if you how to but time consuming.

Small room with not much space for items. GREAT LOCATION. Easy access to transit and tourist areas. Luggage storage available on site.

CLOSE TO EVERYTHING

Excellent place to stay in Kuala Lumpur. Staff were amazing and, the room & beds were excellent. We had a little difficulty regulating the a/c but, it was a minor inconvenience. We loved our stay here.

The staff are super friendly and helpful. The rooms are a reasonable size. The top floor sitting and eating area is clean and comfortable. The hotel has done a lot to make the limited space in downtown KL welcoming and homelike.

The hotel could not find my booking upon arrival. I was a young female traveling alone so I asked to be placed on a high floor for safety. I was placed in a room with a window into the public smoking terrace, where men and workers were constantly stabding directly outside my window and smoking. The walls need to be cleaned badly. Made the room look dirty. Otherwise is decent condition and kind enough staff. The double lock on my door was broken.