애쉴리 하이츠 호텔 파통 (ASHLEE Heights Hotel Patong)

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Staff was lovely close by to the centre but also far enough away to be out of it

Everything about the hotel was good the staff were lovely was a little away from the hustle and bustle but not too far away to get into it We wanted to keep room on for extra days found it a bit odd that doing it through the hotel was more expensive than rebooking online but the staff made sure that they kept us the same room on so we didn’t have to check out to check back in again But overall a lovely stay and would recommend

Great rooftop pool and professional staff!

My stay at ASHLEE Heights Hotel Patong was disappointing overall. The room quality was not good and did not justify the high price. The bed did not even have a headrest, which made it uncomfortable. There was also no view from the balcony, which was very disappointing. The hotel charges highly for what it offers. No complimentary water bottles were provided in the room, which is basic for most hotels. The room service was very poor and unresponsive. There is only one lift in the hotel, and it is extremely slow, causing long waiting times. At check-in, the hotel required either my passport or a 2000 baht cash deposit as security, which was only returned after room inspection at checkout. This process felt inconvenient and unnecessary. Overall, the experience was not worth the price, and I would not recommend this hotel based on room quality, service, and facilities.

Great location just needed a bit more variety for breakfast and couldn't use the TVs in bedrooms loved the room and pool though

Is ideal if you want to stay in the main bit which is Patong however the hotel itself is basic. We stayed 5night and not once the staff replaced our towels despite being asked luckily our room had a washing machine One evening we decided to have food ordered and delivered to our room which was a disaster Food came stone cold then the staff was expecting us to use the microwave to reheat food but turned out our microwave didn’t even work!Up until then we had no reason to even use it.We then requested to have the food taken away and a refund which was again difficult had to wait till the next day afternoon to have our money back. The staff seems lack of understanding what is going on and takes a long time to respond House keeping does check room daily and make beds etc but that is it we stayed 5night and not once we had any cleaning done or replace of towels

Great hotel, walking distance from restaurants and all the action, but far enough that it's not too crazy. Huge rooms, really great value for money.

To many foreigners party goers yelling and talking loud , when they leave and come back from party

It was good but not great the bedsheets had a distinct smell to it like wet clothes.

No happy hour at the pool like advertised. Halls and elevator a bit dingy. Room was made up each day but bar not restocked. Water was free. Lobby and coffee shop were nice but if I had to do it over again I would skip Patong and Phuket all together