フェニシアン リゾート (Phoenician Resort)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Great location. Close to heaps of restaurants and cafes and only a few mins walk to Broadbeach North light rail station making it easy to get around without needing your car. Easy and smooth check in.

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Great size apartment clean and comfortable close to restaurants shops and cafes

Best ever location room was fabulous

We are returning guests, therefore love the property and its location. We had a 1 bedroom on the top floor, and were lucky to have various beach glimpses thru the buildings, sadly new construction at Neicon will cut that off on one side in the future. Our favourite pastime is sitting on the balcony people and car watching. This last unit we were in, was a bit of an odd layout and smaller than others we had been in, but, it was clean and comfortable. This trip we had bad rainy weather so didn't even use the indoor pool, but, as I said we've been here before, and it's always well maintained. Lifts were fast, reception are great, parking is easy and so are the walks to wherever you want to go. Even an easy walk to Pacific Fair and we are in our mid 70's. Tram out front. The Phoenician has it all.

It was in a lovely central area in Broadbeach. Close to everything. The place is a tad old but had a great indoor pool, spa and sauna

I've been coming to this hotel since I was a child, (30 odd years ago), so I have fond memories of family holidays here and other than a brief pause over COVID, I've come at least once a year with my young family. This time felt a bit different though. While they do a great job of maintaining the massive building and surrounds, this grand old lady is showing her age. Rooms have always been dependent on the owners investment and while my (connecting) room wasn't in bad shape, it is my experience that there has been a general decline in standard and quality over recent years. Water damaged ceilings, kickboards peeling, walls patched and barely painted, original appliances in the kitchen, beds with little to no support. Cleanliness has also been an issue in the last few stays, I found a lot of head hair around the apartment, food under couches, lipstick on drinking glasses, etc and two cockroaches along with a blocked vanity sink (which was promptly resolved with reported). For the first time ever, we also had a sub-optimal interaction with one of the receptionists, no big deal, just not what it used to be. I think what struck me this time is that to accept the declining standard you really need to lean into the "value" of large, self-contained units with great proximity to Broadbeach. I fear the decline in quality is starting to outpace the "value" proposition with better options, e.g. similar vintage, size, newer fit-out and ocean views for same / similar money.

Proximity to Broadbeach precinct restaurants was great. Room was comfy and clean.

Needs better focus on cleaning. The room has a smell of sewage.

Good area