ホテル クラフト (Hotel Kraft)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

This was a beautiful hotel! Amazing breakfast and amenities

I found that staff at Hotel Kraft utterly amazing. Every single one of them greeted me with a smile and went out of their way to help, from the man who checked me in upon my arrival, to the bartenders who happily loaned me their bottle openers, to all of the breakfast buffet staff. Especially the breakfast staff! So friendly, interesting conversation, quietly respectful, cheerful, all with good memories (remembering my name and where I was from, and even how I liked my morning coffee, day after day). I would stay again in a heart beat! It was also very helpful that the air conditioning worked well in the rooms — the heatwave was nasty, but tolerable since I knew I could come back to the room and cool down quickly. It would have been nice if the fitness centre had a few more machines, but still thankful for it being there.

Amazing location, views and bar. Staff was exceptional!!!

Very warm welcome when we arrived from the train station. The room was set up for the 4 of us. The swimming pool on the roof is fantastic with views across all of Florence and beyond. You can order drinks and food at the pool. We enjoyed the hotel bar on the 5th floor (open top). 12 min walk to the centre and lots of shops and restaurants on the way. Very safe area and lots of Ubers close by if needed.

Lovely hotel , handy for everything , breakfast lovely, staff incredibly helpful and friendly especially the staff at breakfast who were funny and so engaging to set you up for the day ! Gym on mezzanine level no air con which wasn’t great and treadmill not working but had weights and other machines . Loved the pool on the roof and nighttime drinks were amazing with fabulous views . Beds huge and comfortable, room with a balcony was fabulous ! Would thoroughly recommend and look forward to going back !!

This hotel is fantastic. We stayed here as a family of four (teens are 14/16) and it was everything we needed. Rooms were amazing, restaurants is amazing and the pool is amazing, especially when it’s so hot! Staff were really helpful too Would book again!

Maybe i had bad timing after ck in. The first night was terrible. As soon as i got the room closed courtains to avoid hot stay inside of the room (outside temp those day almost 95-100 degrees). As normal procedure adjusted temp down. After few hours feel the same. Went personally to front desk and said that my two rooms had doors open (two separate rooms with doors and a common hall) and air conditioning sensor are not working. After few more hours another story and adjusted temperature down directly at front desk computer ( use that to SAVE energy). Around midnight went again because a was sweating and the offer a ventilador. I ask for a new room next day. They said later was fixed. Just improved a little bit and finally i used a portable ventilator. Other than that the door handle was broken, one electrical connector was not working, the mini bar refrigerator never works. For me too much money for a bad experience. Pool is open only until 9pm and restaurant terrace until 10pm or 11pm for drinks. For me bad bad experience.

This hotel exceeded our expectations! Just far enough away from the busy streets of Florence, a tranquil place to have an early swim overlooking the rooftops and hills. The rooms were clean and modern, the staff were friendly and helpful, able the breakfast plentiful. What a great place!

This Hotel is exceptional in every way possible. The rooftop views the ease of location to every site of Florence The quality of the staff and all the hotel has to offer is superb. Highly recommend

Great spot, panoramic views of the entire city.From the rooftop restaurant and pool.