ボOブ W シティ センター (Bob W Helsinki City Centre)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The hotel kept cancelling our reservation. We had to contact them every day to get a new check in code. The last day they canceled our reservation altogether. We had to deal with AI to make contact. Then they would forward a new code. However my phone was low on battery and if I could not contact them we would be locked out with our luggage still inside. Our aircon had a blocked drain and leaked onto the floor. I had to turn off the power. I would never recommend this cost saving way the company adopted. I could have booked accommodation with a physical person to deal with in reception for the same price. I would then have someone to help with our problems.

Consistent explanations of what services are offered would be helpful.

Super séjour dans un appartement très bien situé à proximité de la gare centrale, d’un centre commercial, de la cathédrale et du ferry. L’appartement est très bien équipé, confortable et propre. Nous recommandons ce lieu sans hésiter.

Great sized apartment minutes from the station and city centre. We booked a room with a sauna which we enjoyed using. The only small drawbacks were: the luggage room which was a glorified broom cupboard with no way to secure luggage as any guests can access the room; limited kitchen supplies compared to other similar apartments I've stayed in; and the whatsapp chat function was AI generated so difficult to get a real answer to questions - this was not a major issue for us but if we'd had a real problem I would have been concerned about how to get it resolved.

Location is perfect. The room was clean and beds comfortable. However our room wasn’t ready when it was check in time. The cleaner was still there and couldn’t communicate with either English or Finnish. Finally using google translate found out it would take another hour to get the room ready for us. However even with that I would definitely stay there again.

The apartment was close to all the sights and restaurants. It had everything you might need for your stay - washing machine/dryer/drying racks/iron/all the kitchen crockery and cooking equipment (we only did tea and toast). Even access to gym and yoga mats (if that’s your thing). There was a lift (the apartment was on the 5th floor) with a few steps at the entrance. I’d definitely recommend.

Great place to stay and the kitchen and laundry was well equipped. Would recommend

Great location. Spacious apartment. Clean and tidy.

Good location, not far from the train station and trams. Supermarkets nearby and shopping centres close. Easy walking distance to Market Square and Senate Square. The bedroom in the apartment was quite small. Not a lot of space between the bed and the wall. The bathroom was also small. The sitting area and kitchen were a good size. No storage area for clothing other than hanging space. Very quiet street, no noise from outside.

The best location, comfy beds and spacious interior