コティ ヘルシンキ (Bob W Helsinki Ullanlinna)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Nous avons beaucoup apprécié la proximité pour visiter Helsinki. L'endroit était accueillant, tranquille et propre. La cuisine était bien équipée et les indications claires. Les réponses ont été obtenues rapidement lorsque nous avons eu des questionnements pour activer le laveuse.

Well located and had every convenience including a washing machine.

This place was absolutely perfect for a lengthy stay. The fact that it has a kitchen does help to bring down food costs if you just use the local grocery store. Also the washer and dryer inside the unit helps to make it so that you don't have to bring a lot of clothes.

The property, location, room and amenities are all great. Having no front desk onsite is not great. Their website says there's "local guest support whenever you need it." ??? Front desk support would have been helpful when their website crashed, they wouldn't answer emails, and we couldn't get through on the phone. And we needed to leave our luggage but their system said we had no reservation. Because it wasn't actually functioning. This was very stressful. Even so, we would probably stay there again. It's great to have a kitchen and clothes washer. Their system came back online before we needed to enter our room. But what if it hadn't? And they don't seem to have an adequate catastrophe plan?? One of the maintenance staff kindly let us in to leave our luggage but she had no answers about the system failure and if we'd be able to enter the building later. Hopefully Bob W learned lessons and future customers will not have this experience. They have a wonderful product. Now they need to add wonderful customer service.

The property was clean and comfortable. Near shops and cafés. The only problem is that the entry door control didn't work twice while we were there. That apart I would happy stay there again.

Hyvällä sijainnilla siisti huoneisto. Kaikki toimi moitteettomasti.

Overall great hotel and facilities

Huone oli siisti ja ne lyhyet kontaktit henkilökunnan kanssa ok.

great location, very comfortable bed, super shower and everything you need and very stylish. Loved the design area and would not hesitate to stay here again. This accommodation really made our holiday very special

The room was spacious and clean. Was the best place I’ve stayed at all trip. Staff was so helpful as well.