ダウン バリ スミニャック ホテル (Daun Bali Seminyak Hotel)

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Yes, very friendly

Good

When first booking I had booked the Superior room but when arriving realized for some reason the windows in the room do not open. Being I was staying for two weeks there is no way I could have stayed in a room for that amount of time with no air. The rooms also smelt a little stale from having no air flow. Maybe the windows could be opened and set a lock for the amount it opens if it's a safety issue? I asked to be upgraded to the Junior suite which I loved although I was charged for the night I didn't even stay at the hotel as my flight was cancelled for the upgrade also which I really didn't understand. I had booked the original room the day before so no sure why I was paying for the upgrade I made the next day. Some things around the hotel definitely need attention but the staff is truly what made the stay amazing. They were caring, consistent and ensured every ones needs were met. I really think the cleaners do an amazing job as do the front desk staff you all need an applause for your hard work.

Awesome staff & food.

Place was nice, exceeded my expectations. Would stay here again.

The staff are very friendly and helpful. Having a very pleasant time staying here.

Staffs were very good.

I really liked this hotel. The room was very clean and there were large mirrors which are always useful. The pool was right in the lobby which wasn’t as private as I would have liked and kind of open to just anyone walking past. But overall I would come back.

I really liked the vibe, cleanliness and their friendly staffs. Very polite and efficient front desks, my water heater and hairdryer were not working and they managed to promptly attend to my requests and send someone to repair within 15mins even it's alrdy late night. Strategic location, walkable to cafes, warungs and spa lounges. Satisfying 4 nights stay with them!

My partner and I had a great stay at the Daun! Overall the room was great, the pool was lovely (and always clean!), the jacuzzi was comfortable, and the happy hour (from 3-10pm!) was an absolute vibe. Above all of this was the standout staff - they were lovely, so helpful, and always smiling. The things that didn't land our stay at 5/5 were: our shower had a drainage problem which meant we couldn't run the shower for long before the water flowed onto our bathroom floor (a minor issue). The real issue was the caged birds next to the pool- this really bothered us. They had no entertainment in the cage (i.e., toys) and were not at all needed for the environment. It was especially hard to see these poor birds caged when so many joyous free birds were flying in and out of the pool area. Please please please reconsider the need for your caged birds!