ブロードウォーター キーズ (Broadwater Keys)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Older style accommodation but all very functional and comfortable. Plenty of under cover parking.

Stayed here overnight during a weeknight as a family of five, and while we went in with an open mind after reading the reviews, the experience still fell short. Reception closes at 5pm, so we made sure to call ahead. We first rang at 3pm to advise we’d arrive around 5:30pm, then called again at 4:50pm to let them know we were only six minutes away. We arrived at 4:58pm to find the door locked, lights off, and no one in sight. After calling a random mobile number, we were told, “You said 5:30pm, so you’ll have to wait.” Not a great start. Once someone finally arrived, check‑in was straightforward, but we were charged a $200 bond. The bond itself wasn’t the issue — the problem was that it was processed as a sale rather than a holding payment. It took a week, multiple messages, and several calls before the refund finally appeared in our account. As for the property, the location is actually decent and close to places to eat. The hotel is definitely old, a bit seedy in spots, and the carpark feels questionable, but for the price you do get what you pay for. The room was clean and served its purpose for the night. Would we stay again? No. The customer service and bond process alone were enough to put us off returning.

Cleaning was of a poor standard. Issues with power charging devices. Water pressure in shower is poor. Noise from Main Street even through closed slider. Sorry nothing really positive to say about this stay

Clean room

Property on main road,very noisy,earplugs supplied!! Parking was very tight Stair way very narrow Room very basic and not very clean Powerpoints coming away from wall Tv antenna not working but portable one supplied just have to find right angle for reception Asked for a $bond,never had to pay that ever Won’t be returning

Very clean, friendly staff, quiet, easy parking

Place on the 2nd floor should be stripped & rebuilt. It’s not a motel room, falling apart

It’s okay

Convenient location

Older place but clean room, great pool and friendly staff