リヤド アミナ (Riad Amina)

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I had a wonderful stay at Riad Amina. The staff was very accommodating and friendly — They made you feel like you were at home. I’d definitely stay again!

Room was refreshed daily, some of the linen and towels either had holes/marks but not major issues. Good location but note that taxis and cars cannot access it down the small roads. It's a 3 min walk from the school. The breakfast was nice and offered a selection. It's not a buffet you get what is on offer but it's always well made. Staff were super friendly, reception was sometimes empty and staff spent time in one of the coves but had no impact on my visit.

The Riad Amina was a horrible experience. I suppose they can’t be blamed for the sewer gas smell coming from the bathroom since it’s a really old building in the Medina, but the general lack of repair was bad—mold on the bathroom ceiling, crumbling tiles, worn-out furniture and a dirty rug. The pictures of my “suite” didn’t match the room. The worst part was the lack of air conditioning. It had an air conditioner, but it only blew hot air. We got there too late the first night to find other accommodations. I let the management know about the issue early in the morning. All day they kept saying they were fixing the issue. At one point in the afternoon a staff member went with me to the room to verify the heat, and agreed that the air conditioner was blowing hot air. At 11:30pm the repairman actually came but gave up around 12:30am. I slept maybe 4 hours in a room that was around 35 Celsius. In the morning the staff said the repairman would be back. I gave it ‘til noon that day and booked another hotel. When I went to check-out, the guy in the office was confrontational. I just wanted to check-out. What an awful experience. Lack of sleep will really ruin a vacation. I wasn’t offered any refund or compensation despite checking-out a full 24 hours early.

The hotel was clean and the staff very nice. However, it is poorly maintained, with many things broken in the room, including no working lock on the inside of the door. It was not fixed despite our reporting it. At night we put the coffee table in front of the door. The worst thing was the outside door jamming closed so tightly that we could not open it from the inside and had to knock and call for help from someone to open it from the other side. This happened on several mornings when we had to leave early for day trips. This is a severe safety risk as it would not be possible to escape in the event of a fire. The spa seems to consist of a dirty looking small pool on the roof, which we did not use. The inner courtyard is very pleasant. Overall it is over-priced for what it is and the jammed front door is simply unacceptable.

Clean room but rather noisy looking over the courtyard with kitchen noises late at ni

Great food, staff and history!

Bonito lugar! Excelente servicio

Very friendly staffs, smooth airport pick up. We were checking out early for the dessert tour, they prepared take away breakfast for us.

Very nice and accommodating staff, didn't respond to requests online until arrival, nice breakfast, toilet was broken before we got there everything was provided for the bathroom, one duvet was missing.

Location was perfect. They also have a massage spa and hammam on site so I highly recommend it as part of your experience. The staff here are lovely!