キャンバス サパ レジェンド ホテル (Canvas Sapa Legend Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Dangerous the shower.

The property is clean. I'm not a big fan of hotel breakfasts, they're usually low quality bad food. But the included breakfast here is quality food, with both western and vietnamese food.

Very convenient location, clean and friendly staff

They are stingy with everything, juices are mostly water, there are no hot drinks other than tea or black coffee only, the dishes are not replaced when they are finished, limited of type of food, few tissues in the room and bathroom, torn towels, the sheets and towels are not changed just arrange it again while it is still wet, the bathroom will fill with water when you have shower, place not quite, poor service.. shame to see 4 stars like that

Great

Staff is super friendly and helpful, helped us to organise sightseeing tours and let us leave our luggage while we went to Sapa. Breakfast is good and you can order Vietnamese coffee. Great location. Rooms are well equipped and laundry service is fast.

Great location. Neat and clean room. Excellent service. We definitely will come back and recommend to others.

Front desk staff weren’t friendly, no welcome greeting and missing smiles on their faces. Will not stay here next time !

When you leave your luggage before or after you check in, they just leave it in attended. So be sure to lock it up. The train arrives early and you can not check in until 2 so be prepared to have morning activity planned before your check in

The stay was good overall. I wasn’t going to write a negative review the first time but due to a second incident I am convinced to write this. Please book your own taxi/ tour and do not trust the reception staff. It seems they have a ‘setting ‘ with the taxi drivers and they charge extra. The first time the receptionist booked a 2 hour tour for 575,000 vnd. It was overpriced and when I complained to the manager he apologized on behalf of the staff for not giving full information. Then at check out I asked another receptionist for a taxi to the bus stop 850m away. She said it will be 50000 vnd. I reminded her the distance then she said ‘ok give 30,000 vnd. When I asked her if the taxi is metered she pretended she didn’t understand . I went outside and got a taxi for 20000.