ザ スタッフォード ロンドン (The Stafford London)

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It is very nice hotel but two experiences spoiled my stay. Second night I asked to book for one person at the bar or a table at the American Bar. When I asked it was a half hour before the semi final of world cup. I was rudely treated at the bar reception stand by the same guy who was rude the night before. I then went as a guest of the hotel and asked the desk to sort out. I was told no space. I went out and grabbed a sandwich came back twenty minutes into the game and the bar was half empty. I will never be back. The next night I thought I would try the empty restaurant, they would not serve me at the bar (against the empty restaurants rules) then basically said they would allow me a table. I chose to head over to a great Italian Bocco Di Lupo you all should try excellent service and food. I think the Stafford is a victim of complacency. Not worth the money, better choices in London.

I love the Stafford. If you are seeking a luxurious experience look no further. The staff are very pleasant and accommodating. The bed was so down puffy making a long day the perfect ending. The American bar was wonderful to watch the World Cup with a splendid glass of vino.

The staff act as if they are doing you a favor when you ask a question or need assistance. The restaurants, on two occasions, charged me for more food than I had ordered. Service is incredibly slow.

a fantastic stay in a great central london hotel. We were well looked after by attentive staff. Happy to reccomend.

This has been our “go-to” hotel for twenty plus years. Something has changed on this visit. We arrived only to find water dripping from ceiling in bathroom! Alternative room was next to outdoor bar/seating area — meaning loud. The GM was kind to provide a one night-free apology which, while appreciated, was not the wonderful experience we have come to receive at The Stafford. I hope they can recreate the old beauty of their property since this experience fell far short of historic standards!

Nothing more to say. Beautiful property. Great location.

Room was outstanding. Staff very attentive. Great location.

Love it, will always stay here when in London

Exceptional service, especially Richard’s assistance with transportation. The American Bar provides a relaxed but sophisticated environment to wind down after a day of activities. I’ve stayed here many times, and it will always be my home in London.

I enjoyed my stay at the Stafford very much. I like the location and was able to walk around in Piccadilly, Mayfair and other areas easily. In fact, I walked back and forth to Oxford St. several times to shop and eat. The hotel food was quite good, and I enjoyed my daily breakfast. The best thing about the Stafford is their outstanding customer service. There is not anything they will not do for you. The staff is always friendly, courteous and very respectful. I believe their customer service is comparable or better to the finest hotels in London! If I could grade them I would give them an A+. ,