ザ ジャヤカルタ ジョグジャカルタ (The Jayakarta Yogyakarta)

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The hotel needs to update its facilities because it is already too old. It does not live up to it’s 4-star hotel status. We booked it hoping that we will have a wonderful experience in a 4-star hotel, but we were very disappointed with the quality of room we had. They need to upgrade the hotel and compete with other 4-star hotels in the city.

Fast check in and check out. Resort facilities. Buffet breakfast. Value for the price.

Selama 10 tahun SY menginap di banyak hotel,ini pertama kalinya sy hrs byr denda kehilangan karcis parkir ,kayak di mal aja,SY tdk akan booking lg selamanya unt hotel Jayakarta,

We stayed at the Jayakarta for a quick rush to the airport the following morning.

First of all the hotel has not read any of our request to have a child bed. The room floor was dirty. The TV (even we were not planning to use it that much) was from the time when TV was. The bathroom was ok but there is tiny soap and shampoo which was needed to share for all three of us? Also other hygienic kit items were only for one person? The bathroom was quite clean but the water that came from the tap was brown!! They try to fix it several times and say that it is because we using hot water (I mean warm water) so they seriously trying to complain that it is our fault if we want to use hot/warm water when we bath (not they fault that they have not correct the pipes). They said that the problem is fixed in the morning. In breakfast there are several food available but the quality is poor. Rice is dry or taste old, one of my fried fish (ikan goreng) taste like mold. The hotel staff didn't able to follow people request and people took our ordered omelett and the staff didn't care about it. Once again in the morning we had only brown water to bath so we decide to cancel our booking. The staff was not friendly at all to help us in the process. The room with garden view was a view to the street with bamboo and car entrance!? The only plus for the hotel is the old javanese style and athmosphere but the hotel and it's management is closer to two star than four star. We have spend time many other hotels in Yogyakarta and Indonesia and this was one of the worst one.

Hotel was rundown and in severe need of updating. The staff is friendly, the pool large but the prices in the bar and restaurant are too high. Location just down the road from the airport and they offer free airport/train station transfer but the rooms just need to be brought into the present.

I am satisfied, calm, nice ambience..and not so far away from the air port. Thank you,,

Nice ambience, good breakfast spread, helpful staff, wifi good anywhere in the hotel. Wife enjoyed spa and massage and pool

Facilities: Above average; Value: Affordable; Service: Courteous; Cleanliness: Lovely;

Hotel very beautiful, especially the pool and grounds. The traditional architecture is very beautiful. Breakfast was first class. Only two issues, 1. parking, very bad. 2. Receptionist did not give needed info about the hotel. Overall nice stay, would return again.