Hotel Arno Bellariva

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Room very clean; Staff very helpful and friendly; Location very good;

Very nice for the price, good breakfast not the typical US breakfast, this one is very good, excellent. Even though the construction is a little bit old, the building is well maintained. Room very clean, comfortable bed with clean and iron sheets, bathroom good, everything very nice, it has a good location but there is a construction going on right now, they are building the line that is going directly to the Florence airport, so very good for them.

The staff was very nice and the breakfast was a very nice perk. The hotel is on the older side but it is clean and the bed was comfortable enough. The location and price make it a good value pick.

Really clean!! Smelt amazing the entire time - the shower isn’t the best as it’s dated (but the building itself is very well maintained) Staff were super welcoming when we arrived, even letting us check in early!! Location is good as bus routes are very often and quick in the area. Breakfast was nice - would benefit from a bit more fresh fruit.

Booked this place for 3 nights as it had parking which was the only good thing about it but still came at a cost on top of the overpriced cost for the room. The reception smelt, the guy on reception was monotone and looked like he wanted to be there less than we did. Taken to our room and was very dated and smelt worse than the reception so we checked out within 10 minutes of our arrival. Considering the price there is alot of other options around that would be better. We realised we may not get a refund for the 1st day as we had entered the room(nothing used) but asked about a refund for the 2nd & 3rd night. Reception told me to speak to who I booked it through (Expedia) spoke to Expedia via email and they checked with the hotel but no complaint was filed at the hotel. Hotel tells me to speak to Expedia, Expedia says no complaint at the hotel, point fingers at each other and then offered £50 compensation. I would have preferred the £350 they wanted for the last 2 nights.

yes

The self serve breakfast at Hotel Arno Belleriva was really filling! Offered from 7:00 -9:30am on the bottom floor with the option to eat inside or outside in the private patio area. 3 cereal choices and fresh milk. Chocolate and regular croissants. Ham, processed cheese, tomatoes and bread to make sandwiches. Individualized yogurts. Hard boiled eggs in the shell. Self serve automatic cappuchino, coffee and latte machines with many options. Automatic juice machine with two options. Toaster and bread with good selection of jams. Freshly cut pineapple. We started each day very well fed! The hotel room for four of us adults (1 queen and 2 singles) was a good size with comfortable beds and a good shower in the private washroom. The walk to Florence’s main strip (Uffizi Gallery to the Duomo) was about 20 minutes. With buses we were able to get closer and save much of that time and effort (especially on the north side of the Duomo).

The room was a great value. The temperature control worked great, it was very quiet and clean and the shower had great pressure and temperature control.

Clearn and friendly staffs . Breakfast is very nice and fresh.

Overall Impression: The only redeeming qualities of this hotel are it’s the location and the friendly staff. Unfortunately, the positives are completely overshadowed by the utterly unacceptable condition and lack of basic amenities for a room costing $260 per night. This property is dramatically overpriced and fails to meet even basic hospitality standards. Major Issues (The Value Disconnect): • Maintenance & Cleanliness: The hotel is clearly very old and poorly maintained. The room lacked essential cleaning standards; there was no change of bed sheets during my three-day stay, and towels were only changed once. • Room Deficiencies: There were absolutely no basic amenities in the room, and no spare blankets were provided. The room felt incomplete and neglected. • The shower door was not working well, and the toilet seat was broken • Infrastructure: There is no elevator, which made luggage transport difficult. • Pest Control: I experienced a notable issue with mosquitoes in the room. • At this price, the breakfast needs to be of higher quality with greater variety. Conclusion: While the staff were genuinely nice, and the location is OK, the hotel's state of disrepair, lack of cleanliness, and deficient room amenities make the $260 cost per night an absolute waste of money. I strongly recommend travelers look for other options nearby that offer better value and basic comfort.