沖縄プリンスホテル オーシャンビューぎのわん (Okinawa Prince Hotel Ocean View Ginowan)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

This hotel was highly rated in all aspects but did not live up to majority of its standards. We arrived about 2015 hours as our flight was delayed, upon arrival we did not receive a welcome drink (Expedia said we should be receiving) and we were starving so we asked if the restaurant was open on the hotel as we just wanted to eat and relax after a long day of travel. The front desk said yes and the last serving is at 2100. we headed straight there before even heading upstairs to the room, once at the host stand she explained that they actually close at 2100 and it’s a buffet style restaurant and everything was already being cleared for the evening so we could not get any food. The following evening we tried the buffet for dinner this time at around 1900 it was way over priced for the quality of food. They had more sides than actual main dishes, majority of food was cold and clearly had been sitting out for hours. We both immediately were sick afterwards. They had 2 outdoor pools, one on the 2nd floor which had nothing to offer except for a few uncomfortable lounge chairs. No snacks or drinks. The rooftop pool was on the 14th floor where it stated they served beverages and snacks. When we couldn’t access it from the elevator, the front desk stated it’s only for club members(we was not explained anywhere). The room was big but designed poorly, the tv was on the opposite end of the beds location so you could not watch it. The store closed at 2100 and offer much options for guest

Everything from staff to property was EXQUISITE!!!

Clean room and nice stuff member

Front desk staff was excellent, making sure I get registered in the rewards points program. With the points earned on this stay, I was able to redeem them to get a lot of things for free at the gift shop and the restaurant. The indoor pool, steam and dry sauna rooms, ice room & cold dip, and outdoor infinity pool were all very nice. Room condition & anmenities and daily housekeeping were five-star.

The hotel was clean and comfortable. There are no amenities nearby other than the sea. The internet Wi-Fi was shared, so the speed was slow and inconvenient. I requested a solution from the staff, but there was no clear solution. It was disappointing that the service did not live up to a 5-star standard.

Beautiful and amazing hotel and staff!!!! Would definitely stay again!

Rooms were large and clean. Staff were very friendly. Has laundry, gym, indoor and outdoor pools, sauna, and communal bath houses for men and women. Will definitely be back.

다녔던 일본 호텔중 가장 방도 크고 좋았습니다 :)

Great location and property!

非常好的服務品質 房間也非常棒 餐點可以在多樣一點就更好