大江戸温泉物語Premium ホテル風月 (Ooedo Onsen Monogatari Premium Hotel Fugetsu)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

すんばらしい！特に食事が。

非常好的體驗

プレミアムのわりにちょっと満足感がなかったです。

One of the staff at the lobby was not very helpful and professional and the outdoor bath was tepid, with very little hot water. The bath on the lower floor was hot enough and needs updating. Lots of food for the buffet and that was their best selling point.

非常超值

The room was pretty old, but it was well maintained, so OK condition for the 1 night stay. Restaurant and food was great. But onsen was small, and the water was not hot enough. Considering the hotel size, and its location in Betpu area, onsen should be better than that, in my opinion.

温泉とは違う、下水臭が館内にしていた。

The buffet for both Dinner and breakfast is nice. My family enjoyed the prawns for steaming at our table. And also we could grill our food at out table for breakfast. Interesting and very fresh.

Lovely lobby, but the rooms are quite old and worn. The Japanese style room was nice, but a bit tired. The primary issue was that the staff REFUSED to store our luggage for a couple hours upon checkout. This is the only hotel in Japan where I’ve had this happen, no other has ever had an issue (even the cheap ones), and I’ve stayed in a lot of hotels here. They weren’t busy (hotel was mostly empty) we speak (passable) Japanese, and it was only for a couple hours until our ferry left. For almost $300 a night, this is unacceptable.

FYI the is Hotel Fugetsu. The taxi at the station took a while to figure out when I showed them the name of the hotel. The senior check in staff was not helpful when we tried to book 2 taxis to Umi Jigoku hot spring. It was a 20 minutes walk uphill and 2 of our group were unable to walk that distance. They claimed the taxis would not take us due to the short distance. Also they were going to charged us extra for exchange of wet towels.