別府鉄輪温泉 ホテル山水館 (Hotel Sansuikan)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

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Beautiful hotel with a gorgeous view from the public baths. I was utterly obsessed with how beautiful they were at night, and really enjoyed the stay. There are staff to greet you at the entrance, and the location is close to the main attractions.

Great location near hell hot spring tourist attractions.

Staff service was outstanding. Disadvantage is tiny bathroom

Clean and spacious room. Delicious dinner. Great service staff, especially during dinner service. Nice outdoor Onsen on lvl 6 overlooking the sea

The room was dusty and did not help my allergies. The bathroom was dirty and there were flies in the bath. The provided yukata was too small for my partner. Family bath is only accessible by a flight of stairs in a recluse part of the hotel. Staff is very polite. Close to the hells of Beppu but very noisy.

This was our first visit to beppu and first stay at this location. At first glance it looks older, but the staff met us halfway as we walked from the bus stop. This was the only hotel that did that and highlighted the start of a great stay with great service. They took us all the way to the front desk and provided us great service to the room. We chose a private open air Onsen and traditional setting, which they fixed our rooms each day. We could see the ocean on one side and mountain (for fire festival) on the other. Great location to everything and would definitely stay again.

Room has great view. You can see the ocean & mountain view. Very spacious, clean and comfy. The onsen is very nice and cozy. Definitely recommended this hotel.

I liked the location of the property, cleanliness and the friendly and helpful staff. The only problem was not a lot of them spoke English but, still very helpful.

We were only placed in the old block while the room is dated which needs updating. Same applies to the onsen area.