山荘 神和苑 (Kannawaen)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

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Not really a ryokan, more corporate hotel than an intimate inn. Our room was lovely and outdoor onsen and was nice. The restaurant is quite large and it just wasn’t as intimate as some ryokan we’ve stayed in. The location is good if you’re going to the hot spring “hell” which can get touristy and busy. Go before the crowds come. They’re interesting - especially the top 2 or 3. I’d skip the ones below. Back to the hotel, the food was adequate - not particularly noteworthy. We’ve stayed at some really special places and this was not the finest, but the price reflects that.

Amazing food and thoughtful, hospitable staff! They took a photo for our anniversary and even presented us with a framed copy and two pairs of chopsticks the next day. Highly recommended

We had an exceptional stay at Kannawaen and would highly recommend it to anyone looking for a memorable ryokan experience. The highlight of our stay was the in-room open-air bath, which was both relaxing and beautifully designed. It was perfect for unwinding at any time of day. The public baths were equally impressive, with both indoor and outdoor options that were clean, serene, and thoughtfully maintained and the view from the outdoor public bath was awesome. One of the most unique experiences was the full body steam boxes which we hadn’t encountered anywhere else and thoroughly enjoyed. Dining was outstanding. One evening we had a kaiseki dinner featuring lobster and shabu shabu, and the next night we experienced a teppanyaki dinner with perfectly prepared steak and abalone. Both meals were delicious, high-quality, and beautifully presented. We also treated ourselves to head and body massages for an additional fee, and they were absolutely worth it. It was a professional, relaxing, and perfect complement to the overall onsen experience. The staff were attentive, friendly, and always ready to help, making the entire stay feel seamless and welcoming. The location is very convenient for visiting the Hells of Beppu, which are just a short distance away, and having free self-parking made it especially easy to explore the area by car. Overall, Kannawaen delivered a perfect blend of relaxation, unique experiences, and exceptional service. We would absolutely stay here again.

Lovely hotel, friendly people, delicious food

We stayed Sora tradition western style, room is spacious, clean, and provides good amenities - like best face soap & moisturizer face creams, top of line hair dryer, Yukata, indoor & out door slippers, toothbrush with paste. I don’t have to pack anything. They provide for you. Only thing missing was body lotion. The indoor hot springs (in room) temperature was perfect, but outside terrace one was extremely hot, so hard to enjoyable. The Japanese style meals, the dinner and breakfast we select was 8/10. All great, but the soup wasn’t my favorite, however others might like it. In my opinion, the coffee wasn’t that great, but good selection of teas. I can’t complain the staff’s service. Top notch, they will make your stay comfortable, everyone so politely kind. So, my staying at here was best experience. Another plus things was next to Hell of Beppu and has great city view.

Incredible place with top value. Choose the room with private outdoor hot spring. The meals are so delectable. The service is unmatched — it was raining as we drove up and a staff member rushed out to give us each an opened umbrella. The room and amenities are amazing.

Good

Strongly recommend

소라칸(6층)에서 바라보는 벳부의 전경이 인상깊게 남았다. 생각했던거보다 넓은 방에 여닫이 문으로 나눠져있는 다다미방도 좋았다. 실내와 실외에 있는 욕탕은 사용하기에 편했지만, 한가지 아쉬운것은 온천수가 미리 받아져 있다는거…사용할때 직접 받아서 하는 시스템이면 더 좋았을거라 생각한다. 그리고 실외는 많은 나무들로 모기가 좀 많았지만 부슬부슬 내리는 비를 맞으면서 따뜻한 온천물에 앉아서 자연과 어우러지는 기분은 넘 좋았다. 우리는 이틀을 묵어서 각기 다른 조식과 석식을 예약했었고 아주 대 만족, 코스마다 제공되는 양이 적어서 좀 걱정했는데, 풀코스를 다 먹은후 배부른 포만감에 정성이 담긴 직원들의 서비스가 좋았다. 풀코스 마사지도 좋았고, 전체적인 호텔 분위기나 제공되는 서비스로 그리고 주변에 있는 유명 온천을 도보로 구경하기에 호텔 위치도 좋았고, 편하게 쉬고 즐긴 온천 여행이였다.