ロイヤル ウェーブス オテル (The Wave Patong Boutique Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

They never cleaned my room in 4 days . Got lucked out of my room no staff for 2 hours to open the main door . They never gave me a key to open it .

This is not a hotel it is a hostel that seemed to pay for adverts and social media to make it look like a boutique hotel. The springs were coming out of the bed, the bed was uneven, had a terrible night’s sleep and left after one night while for three. Staff were not bothered at all and just us leave, they obviously don’t care about their clients as long as they get paid. Not yet place to stay if you want anything other a backpackers hostel.

Staff were amazing, helpful and friendly Had a very nice stay there. Location is perfect for Kuta

Great staff. Very helpful and friendly people! Good job guys

We booked this hotel for the gym and pool and all though the cardio equipment doesn't really work the weights selection did the trick. Super friendly staff and comfortable rooms

Clean and good condition

would not stay there again or recommend it

Not near the beach, we rented motorbikes which is a good and convenient option. Got a room on the first floor, which is unfortunately directly under the pool. The whole room was filled with the overwhelmingly foul stench of mold. Actually worried about my health after staying here. Staff was generally unfriendly and passive, not willing to help unless pushed to do so. So many better options just next door to this one! The overall experience was like staying in a run-down motel in the wrong part of town in the States.

when I recieved my paperwork from expedia told me I would not have to confirm my booking ,when I got there I was told that the booking was not made properly and I would either have to change two out of three rooms for lower standard rooms or change hotels.

we supposed to check in at 2.00. when we came at 2.15 ,she informed that no room and gave us 5th floor no stair or daily water or toilteries. very very bad. no lift either. because this i will not recommend anyone to used expedia any more . very dissapointing