メルキュール リゾート サヌール (Mercure Resort Sanur)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The setting is absolutely amazing very relaxing the accommodation is very undermaintained could do with a lot off work the tiles on our floor where all loose and floating the shower was terrible taps are corroded the only thing good about the room was the airconditioner was reasonably new and efficient Don't think I would stay there again the beach barbecue everything was cold and same for the buffet breakfast only tried both once the beachfront bar meals where okay It's a shame really because the setting is very magical

We stayed here for a week. The hotel is situated in a great location and has good facilities. The room was more than adequate and was nice and clean, although a little dated. Good breakfast and no problems getting a sun lounger either on the beach or the pool. Staff were friendly and helpful. Only minor issue was servicing of the room on several occasions where items weren't restocked. We would definitely stay here again and think it is good value for the money

So the Hotel is dated but functional. Our Room 184 which is a family room with bunkbeds as well as a second bathroom. The room was well appointed. The room was actually our favourite part of our hotel stay. The location is at the quiet end of the Sanur. The Restaurant needs a total overhaul. The food is terrible including the breakfast. The time between ordering food and delivery is unacceptable. The standard of food is unacceptable, the lack of simple cooking skills is something else. I ordered a pepperoni pizza at lunch it was terrible and cheese was put on last covering all other toppings. I understand this might not seem to be a huge issue however it shows a fundamental lack of culinary knowledge. The breakfast is just terrible as far as buffets go. The fried noodles are always from the day before and are only made fresh once the old ones have been consumed. The individual staff are super friendly, this isn't directed at them this is directed at management and the hotel chain. Service at the pool for drinks and food is atrocious.. For the price we would not stay again. 5/10 is the rating I give and that's only due to friendly staff and a decent room.

Lovely place to stay, if mobility is compromised consider something more central.

Very good position to the board walk, restaurants, yoga, beach. Not busy like the West Coast, but with all the spas and not overwhelming with shopping. Enough.

Beach front, amazing location, nice breakfast

This property is in need of an upgrade. But having said that we loved it. Never a problem getting a seat round the pool, great location and fantastic staff.

Nice hotel with lovely surroundings. Bit tired in the room but clean

Breakfast was incredible, excellent variety, eggs and omelettes as you like them, service always friendly and restaurant very pleasant and well run. Thank you.

This was our fourth stay for myself and my son at the Mercure Resort Sanur for another fantastic family holiday. The hotel and rooms are clean with ample amenities and comfy beds. The gardens are stunning, strolling out from your room each morning into them is a real treat and brilliant way to start a relaxing day. There are ample restaurants nearby with loads of choice, even for my fussy 8yo! Each year we come back is better and better, can’t wait to visit again!