ロータス アロマ サパ ホテル (Lotus Aroma Sapa Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Un bon hotel pas trop cher. Par contre le personnel ne parle pas bien anglais. Le petit déjeuner n’était pas top.

I like that it’s location near to the night market and other shops. I didn’t like their breakfast was very poor with different kind of food and they don’t have iron to provide customers rooms but they support to iron internally with free of charge. No too many labors to support and no more guests there I would like to say thanks for Mr. Zoo because he tried to fix many disasters in the hotel and do his best to understand our needs and get our satisfaction.

Truly enjoyed our stay @ the hotel. Staff were polite and friendly. The complimentary breakfast was amazing with many hot/cold options. This was a family trip with kids. Highly recommend.

Internet was maintainable though trying to use the Tv streaming the movie selection's that were available was difficult due to spotty internet..it works for all items I carry on business trips such as Phones and Laptops..Other than that this place was 😍 the room was big the restroom was big definitely made us feel special the staff was awesome too

We arrived at 11pm from Hanoi and a staff was ready to help us with our luggages and checked us right in. The rooms were so clean, as were the bathrooms. When we woke up the next morning, we were pleased to see that our balcony was facing the mountains. It was gorgeous. We had a slight issue with the sliding door which got stuck but the staff were prompt to rectify the issue and it was fixed in no time. Communication was not a problem. The front desk staff spoke good English. The hotel faces a market and night market and is walkable to the city centre if you feel adventurous. Quite a distance to walk to halal restaurants but grab car/taxi is readily available. Loved our stay there. It exceeded all expectations! Thank you for the wonderful hospitality!

Thom and Jimi were great to deal with, the rooms were very nice but not to quit, breakfasts were really good and the location was very good!

Great location great accommodations and exceptional service

The rooms are nicely done and well maintained, very comfortable to stay in. Service and staff are great. The location was perfect.

The good point of this hotel is the proximity to the bus station and the Sapa market. The staff speaks English and some Mandarin, has been friendly and helpful. Sadly the good point is also the bad point. The close proximity to the market and the bus station means that there will be some noise in early morning and late night.

The location is very good walking distance to main bus station. Also easily walkable to major historical attractions. Room is big & clean, decorations and furnitures are all boutiques in good taste and unique style. The weekend breakfast was amazing as compare to weekday, mix of western and local VN delights. The staffs all with smiles and helpful.