定山渓 第一 寶亭留 翠山亭 (Jyozankei Daiichi Hotel Suizantei)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Fabulous onsen

Ok

Value for money... highly recommended

Staff were friendly and very acommodating

Stayed for two nights… enjoyed every minutes of the stay… loved the private onsen inside the room… and the room itself is amazing… we had four meals… all of them are amazing.

Staff was very helpful and friendly! The halfboard provided was delicious! Best place to relax after your ski trip!

Exceptional hospitality, food, and amenities - It's a highlight of our trip. When we arrived at property, almost entire staff greeted us on the street by the entrance. Kaiseki meals were wonderful. The second floor recreation room was a happy place to be -Zen garden view, delicious snacks, drinks, and late night soup... The rooms were clean and spacious. Onsen pools were nice, especially the roof top one. We look forward to our next trip there

Old hotel but well maintained. Our room was very hot on arrival and it took several hours to cool down. Other than that, it was perfect. The dinner and breakfast sets were delicious. The staff were attentive and friendly. The public baths were nice and clean. We had in room private bath with a mountain view and it was amazing. The parks around the hotel were small but beautiful. We caught the light illumination show and it was nicely done. We skipped the dam and lake because of the rain but definitely doable. Would recommend.

Place was beautiful, room was spacious and had everything we needed. Excellent service and a huge shout out to “Ziggy” at the front desk. Upon check in we mentioned that a person in our party doesn’t eat seafood. Ziggy explained that without the advance notice, they are unable to promise that the menu could be changed. However, they were able to be change her menu for both dinner and breakfast! Thank you Ziggy!! We appreciate you!!

Got a room with its own tub and it was absolutely amazing! Watching the morning dawn snow covered scenery, as well as the sunset and night views, from the room and the tub was so relaxing! I ended up soaking every chance I could get! There was also tons of space to spread out! The staff were very welcoming and multiple staffers knew English. They were able to accommodate my food preferences as well (no raw fish). I do have to note that there isn't as much variety in the meals per day as I've had at other ryokan (I stayed for 4 days), as they follow the same pattern of course meal daily, but it was still very pleasant to eat in the individual rooms and the staff were very kind. The wifi connection was also spotty, so I used my own hotspot during my stay without issue. I also really enjoyed the morning, afternoon and evening happy hours in the lounge, with a variety of hot cocoa, beer, sake and other snacks. The area around is also quite walkable and has amazing views to sightsee and cute stores for souvenirs and to eat at. I would definitely recommend a stay here!